Amit Chakraborty
Kolkata
Summary
Seasoned banking professional with a strong focus on opportunity identification and strategic planning. Demonstrates expertise in client relationship management, risk management and wealth management supported by a problem-solving approach. Skilled in market segmentation, team collaboration, market analysis and financial analysis to drive business growth. Committed to leveraging these competencies to enhance organisational success and achieve long-term career goals in the financial sector.
Overview
9
9
years of professional experience
Work history
Preferred Relationship Manager
HDFC Bank
Kolkata, India
2025.01 - 2026.03
- Managed portfolio valued at 287 crore, overseeing a GL size of 446 crore at the Jodhpur Park branch.
- Carried out day-to-day duties accurately and efficiently.
- From the beginning of the financial year successfully did 50 crore enhancement asset book size in my portfolio.
- Along with asset I did Liability as well, from the beginning of the financial year Total 85 crore FD I bought in my portfolio.
- In terms of Mutual Fund, I did good volume of business every quarter.
- Achieved incremental targets for liabilities and assets while boosting fee income from Demat & Forex Remittance also Bank guarantee.
- Maintained asset-liability balance for managed and non-managed client accounts.
- Achieved quarterly income target from April 2025 through strategic financial planning.
- Identified opportunities for cross-selling and up selling financial products to meet clients objectives.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Provided expert advice on financial products to improve client satisfaction.
- Monitored market trends to identify opportunities for client engagement initiatives.
- Resolved client inquiries efficiently, ensuring a seamless banking experience.
- Developed strategies for client retention through personalised communication plans.
- Monitored compliance regulations related to preferred relationship-banking services.
- Developed and implemented strategies to increase customer satisfaction and grow client base.
- Conducted regular meetings with clients to review their financial portfolios and discuss any changes or updates.
- Researched industry trends and opportunities for new business development initiatives.
- Conducted regular review meetings with clients to assess their needs and adjust services accordingly.
- Conducted risk assessments for client portfolios, recommending strategies to mitigate potential losses.
- Developed and executed strategies for customer retention and acquisition.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Trained junior staff on relationship management best practices and procedures.
Relationship Manager
ICICI BANK
KOLKATA, INDIA
2021.12 - 2024.12
- Managed an 79 crore HNW portfolio in ICICI Bank.
- Achieved incremental targets of Liabilities and Assets, along with fee incomes in terms of Mutual funds, Life Insurance, Forex Remittance & Demat.
- Managed complex client portfolios to maintain profitable relations.
- Analysed customer feedback, made necessary improvements in service delivery.
- Developed new business opportunities for enhanced revenue generation.
- Ensure growth in NII (Net Interest Income) for the branch and own portfolio.
- Managed NRI clients for liability and fees income.
- Facilitated many times for TPP (Mutual fund and Insurance) income purposes.
- Ensure proper onboarding of all new customers acquired.
- Managed leads through customer references.
Senior Officer
IIFL Finance Limited
2021.10 - 2021.12
- New customer acquisition for Gold loan
- Conduct gold appraisal testing and verification
- Cross sell Third party products ( Demat, Health Insurance and NCD)
Relationship Executive
Muthoot Finance Limited
2019.07 - 2021.09
- New customer acquisition for Gold loan
- Conduct gold appraisal testing and verification
- Interest Collection
- Cross sell third party products such as Demat, Mutual Fund, Insurance and NCD & Health Insurance
Junior Executive
Shriram Transport Finance Company Limited
2017.06 - 2019.03
- Responsible for assigned for KYC, AML and vehicle loan documents cross checking in the system.
- Disbursement and verified vehicle loans and Business loans
- Conduct disbursement due diligence checks & assessing the creditworthiness of client
Education
B.COM -
West Bengal State University
H.S -
W.B.C.H.S.E
Secondary -
W.B.B.S.E
Skills
- AMFI and IRDA certified
- Opportunity identification
- Strategic planning
- Client relationship management
- Risk management
- Problem solving approach
- Market segmentation
- Team collaboration
- Market analysis
- Wealth management
- Financial analysis
Timeline
Preferred Relationship Manager
HDFC Bank
2025.01 - 2026.03
Relationship Manager
ICICI BANK
2021.12 - 2024.12
Senior Officer
IIFL Finance Limited
2021.10 - 2021.12
Relationship Executive
Muthoot Finance Limited
2019.07 - 2021.09
Junior Executive
Shriram Transport Finance Company Limited
2017.06 - 2019.03
H.S -
W.B.C.H.S.E
Secondary -
W.B.B.S.E
B.COM -
West Bengal State University