Amitesh Joshi
Jaipur
Summary
Highly adaptable and driven professional with a proven track record of successfully delivering complex projects within tight deadlines, while maintaining high standards of quality and cost efficiency. Seeking international opportunities in pre-sales, solution engineering, and business solutioning roles with a reputable organization. Over 6 years of experience in pre-sales, with expertise in client interactions, API integration, booking flows, and technical demonstrations within major industry domains including hospitality and corporate travel industry. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
11
11
years of professional experience
Work History
Lead Consultant Presales & Delivery
Xebia
11.2024 - Current
- Leading the Insurance and Pharmaceutical vertical for Presales Global domain
- Working on Proposals, RFPs, Solution demos to CXOs of various Fintech and Pharma companies
- Responsible for Requirement gathering and architecting the best possible solutions as per the client needs
- Won 2 critical high revenue deals within 2 months of joining the organization
- Delivered successfully Product release of the Insurance application which comprised of designing the new solution as per customer requirement along with the delivery of necessary technical documentation
- Working on multiple product migrations by leading the scope evaluation via arranging workshops with relevant stakeholders and guiding the internal implementation team for smooth build of the migration process
- Collaborating with the Sales/Account management team and the delivery team for smooth POC deliveries and solution engagements
- Directing the solution deliveries by making sure the Agile methodologies are being followed for the entire project lifecycle
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
Presales & Consulting Specialist
Amadeus
02.2023 - 07.2024
- Applied deep knowledge of various offerings and functionalities related to payment methods such as B2B wallets and VCCs offered to business travel TMCs by aggregators like Expedia, Booking.com, Agoda, and HotelBeds
- Assisted support teams with first and second-level reporting, bug reports, and other client issues when required
- Directed Presales & Consulting activities for the APAC region for Corporate and Business Hospitality Distribution
- Collaborated with the Sales Team to onboard TMCs seeking Corporate Hotel Business content from sources like GDS and global aggregators such as Expedia and Booking.com
- Planned and managed all solution-oriented activities for IT projects related to Corporate and Business travel
- Conducted client meetings to understand technical requirements and propose optimal solutions
- Led Presales Technical presentation meetings, resolving customer queries and ensuring a smooth transition to the Testing and Go Live phase
- Supported the API and Sales Teams during the implementation phase, ensuring flawless production delivery
- Assisted customers with troubleshooting complex queries post-onboarding
- Supported delivery managers with BRD documentation and technical fixes for existing clients
Manager Pre-Sales
Knowlarity Communication Limited
10.2021 - 02.2023
- Managed enterprise communication channel requirements for international and domestic clients across various sectors, including healthcare, hospitality, BFSI, banking, startups, call centers, BPO, and edtech
- Supported clients and the delivery team through onboarding and technical feasibility, particularly with Salesforce, Freshworks, ZOHO, and API configurations
- Directed the technical requirements and solution presentations for the speech analytics application
- Facilitated requirement discussions with CXOs and technical stakeholders from clients' organizations, guided them toward appropriate solution requirements
- Developed unique solutions for both technical and non-technical customers on-premise and remotely
- Collaborated with the Product Team to capture new customer requirements, enhance the existing product portfolio, and address product-related issues
Pre-Sales Consultant
Infobip India
04.2021 - 09.2021
- Administered Enterprise communication channel requirements for the North and Northeast India regions
- Facilitated better customer connections for enterprises through viable SaaS and CPaaS offerings such as WhatsApp Business, chatbots, SMS, and RCS
- Acted as a Technical Lead, ensuring smooth integration between clients and Infobip by effectively coordinating all involved technical teams (both internal and external)
- Provided support to clients and the internal team as part of the sales process by designing and delivering solutions, proof-of-concept demonstrations, and consulting sales teams on technical aspects of opportunities
- Guided clients in implementing required solutions via API integrations
Solutions Consultant - Presales
Newgen Software Technologies Ltd
06.2019 - 04.2021
- Managed solution delivery and business automation requirements across the North and North-East regions of India and Middle Eastern countries.
Software Engineer
Tech Mahindra Limited
06.2014 - 09.2017
- Managed, designed, and administered Oracle databases for applications of a major US telecom client, serving as an Oracle Database administrator
- Led the design architecture of a monitoring project from requirement gathering phase to implementation for a major telecom client, ensuring seamless execution and functionality
Education
PGPM - Marketing & Operations
Great Lakes Institute of Management
Gurugram01.2019
B.E - Electronics & Instrumentation
IET-DAVV
Indore01.2014
Skills
- Effective Communication
- Analytical
- Solution Expertise
- Quick - Learner
- Problem-Solver
- Meeting Management
- Sales & Marketing
- Business Development
- Strategy Planning
- Market Analysis
- Client Relations
- API Integration
- Solution Consultation
- Requirement Gathering
Extra-Curricular Activities
Conducted a live project with Consulting MART, a rural marketing research company, focusing on marketing research analysis through ethnography research and data analysis. Completed courses in B2B Marketing, Service Marketing, Business Consulting. Co-founded the college's first sports club.
Personal Information
Date of Birth: 07/15/91
Notable Accomplishments
- Facilitated Presales & Consulting for a major TMC from China with an average booking volume of 1 million bookings per year, leading to successful onboarding in the recent organization.
- Played a pivotal role in driving domestic and international projects, contributing to a revenue generation of $12 million in a single quarter, while working at Newgen Software.
- Assisted the Sales Team in closing over 40 opportunities within the first nine months of joining the organization while working at Knowlarity Communication Ltd.
Timeline
Lead Consultant Presales & Delivery
Xebia
11.2024 - Current
Presales & Consulting Specialist
Amadeus
02.2023 - 07.2024
Manager Pre-Sales
Knowlarity Communication Limited
10.2021 - 02.2023
Pre-Sales Consultant
Infobip India
04.2021 - 09.2021
Solutions Consultant - Presales
Newgen Software Technologies Ltd
06.2019 - 04.2021
Software Engineer
Tech Mahindra Limited
06.2014 - 09.2017
PGPM - Marketing & Operations
Great Lakes Institute of Management
B.E - Electronics & Instrumentation
IET-DAVV
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