Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Amithraj Ravi

Bangalore

Summary

As a Technophile, I specialize in crafting accessible documentation for diverse audiences, with expertise in Cloud, DevOps, Agile, API, Virtualization, Containerization, SDLC, and programming concepts. Proficient in crafting a spectrum of documentation types, including Installation, Configuration, User, Administrator, and Troubleshooting Guides. Experienced in developing How-to Articles, CLI, API, and SDK References, along with intermediate-level UX Writing. Skilled in creating Support Articles, Release Notes, FAQs, and maintaining Glossaries for comprehensive documentation coverage.

Overview

11
11
years of professional experience

Work History

Senior Technical Writer - Grade 2

Digital.ai
Bengaluru
02.2022 - Current
  • Creates content for DevOps teams/IT Administrators related to Digital.ai Release product
  • Interacts with Product Managers / Engineering team to understand the upcoming features and plan the documentation
  • Creates documentation tasks in Agility and assigns it to other team members
  • Creates Release Notes for Early access and Maintenance releases regularly
  • Fixing documentation feedback from Customer, Support, Field Engineers, and so on.

Senior Technical Writer

Honeywell Technology Solutions
Bengaluru
12.2016 - 02.2022
  • Created user guides - Involved UI reference/Instruction/Overview pages for various components of Movilizer Cloud
  • Actively participated in scrum meetings and daily stand-ups with Engineering teams to keep technical documentation deliverables up to date
  • Created documentation tasks in JIRA and assigned it to other team members
  • Created updates for Release Notes and Known Restrictions for customer
  • Created illustrations using Inkscape and screenshots using Greenshot.

Technical Writer

Harman Connected Services
Bengaluru
04.2015 - 12.2016
  • Created and updated DITA files for various guides
  • Tracked documentation tickets using JIRA
  • Edited images using photo-editor tools like Snag IT
  • Actively participated in weekly project status meetings.

Technical Writer

Odessa Technologies
Bengaluru
02.2013 - 04.2015
  • Created online help and reference manuals
  • Created document for various modules and getting them reviewed by SMEs
  • Interacted with Developers and Business Analysts to gather information regarding the new implementations and changes made to the existing modules.

Education

B.E in Aeronautical -

Hindusthan College of Engineering and Technology at Coimbatore
04.2010

Skills

  • Technical Writing: Information Architecture, Audience Analysis, Docs-as-code, Version Control, User Testing, User Feedback Integration, and SME Interviewing
  • Markup and Documentation Languages: Markdown, DITA, YAML, XML, HTML, and CSS
  • Technologies: AWS Cloud, DevOps, API, CI CD, Linux/Unix, Git, GitHub, Kubernetes and Docker
  • Programming: Python and Shell Scripting
  • Authoring: VS Code, Confluence, Oxygen XML, and Robohelp 10
  • Illustration: Inkscape SVG, Greenshot, and SnagIT
  • Project Management: Agility and JIRA
  • API Testing: Postman

Websites

Accomplishments

  • Hall of Fame – Team award and Going the extra mile – Individual awardHarman
  • Become your best – Star Award, Go Beyond – Star Award, and Act with Urgency – Bronze awardHoneywell

Timeline

Senior Technical Writer - Grade 2

Digital.ai
02.2022 - Current

Senior Technical Writer

Honeywell Technology Solutions
12.2016 - 02.2022

Technical Writer

Harman Connected Services
04.2015 - 12.2016

Technical Writer

Odessa Technologies
02.2013 - 04.2015

B.E in Aeronautical -

Hindusthan College of Engineering and Technology at Coimbatore

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Amithraj Ravi