Amitkumar Singh
Senior Business Analyst
Mumbai
Summary
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Analyst
HDFC Bank
11.2016 - Current
- Implementation of Electronic Banking for HDFC Bank's corporate clients.
- Coordinated with various vendors/in-house automation team to create custom applications and trackers to achieve client goals.
- Payment implementation, Requirement gathering, Gap analysis, ERP integration, Functional analysis.
- Meeting clients to understand and analyze customer’s requirement and providing workaround plans for business growth of client.
- As an expert in functionality knowledge currently being involved in discussions with various stake holders for concept approvals and requirement drafting for digital banking projects.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Testing and quality Controls,Post deliverable received from Vendor ensuring smooth completion of UAT,PVT and Security testings. Proficient in Functional, Regression, User Acceptance Testing (UAT), Adhoc & exploratory testing methodologies.
- Accountable for overall quality of the requirement definition artifacts (use cases).
Business Analyst
3i Infotech Private Limited
02.2014 - 11.2016
- Interacted with corporate customers to understand business needs and translate into requirements and project scope.
- Performed gap analysis to identify areas of improvement.
- Creating specification document for the requirements.
- Product support and tracking production deployments.
- Payment implementation, requirement gathering, gap analysis,ERP integration and functional analysis.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Implemented business intelligence solutions to increase operational efficiency.
Digital Banker
Byzan System Private Limited
11.2010 - 02.2014
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
- Implementation of corporate banking through internet channel to PAN india corporate clients.
- Provide demonstration,training and troubleshooting of corporate internet banking.
Education
Bachelor of Science - Information Technology
NIIT Varanasi
Varanasi 07.2006 - 05.2010
Skills
Stakeholder relationship management
Timeline
Senior Business Analyst
HDFC Bank
11.2016 - Current
Business Analyst
3i Infotech Private Limited
02.2014 - 11.2016
Digital Banker
Byzan System Private Limited
11.2010 - 02.2014
Bachelor of Science - Information Technology
NIIT Varanasi
07.2006 - 05.2010
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