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Associate Principal Engineer

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Aaren is an emerging Software Engineer with a strong foundation in Enterprise Systems, Test Automation, and Mainframe technologies. With a diverse academic background that includes a B.S. in General Biology from the University of Tennessee at Chattanooga, Aaren has demonstrated the ability to quickly learn and adapt, as evidenced by his undergraduate research in exotic freshwater fish species and his creation of a historical database for these species in Tennessee. He also showcased his entrepreneurial skills by placing 3rd in UTC's "Hatch-it" business pitch competition.

His technical career began with roles in web content editing, front-end development, and automation, including an internship at Studious Analytics where he worked on Webflow, Zapier, and Airtable integrations. Following this, he completed the Tennessee State University Mainframe Bootcamp, where he gained expertise in z/OS, COBOL, JCL, and other core mainframe tools under the mentorship of industry leaders.

Currently a full-time Software Engineer in Test at Rocket Software, Aaren has leveraged his experience to design internal mapping software for test automation and further hone his skills in Agile methodologies, earning a Scrum Master certification. He is a fast learner, dedicated to continuous improvement, and committed to delivering quality solutions in complex technical environments.

Dynamic and results-driven sales professional with over 10 years of experience in account management, business development, and sales. Proven track record of generating qualified leads, managing large portfolios, and achieving sales targets. Adept at building strong client relationships and delivering customized solutions to meet customer needs. Excellent communicator with a talent for presenting to senior-level executives and driving sales growth.

Results-oriented professional with comprehensive expertise in accounts payable processes, specializing in statement reconciliation and discrepancy resolution. Demonstrated success in ensuring compliance and enhancing financial integrity across operations.

Accomplished software development professional with over 22 years of experience specializing in the modernization and optimization of database middleware at Rocket Software. Expertise in enhancing the DS Driver product has resulted in significant improvements in performance, usability, and alignment with Microsoft's roadmap. A strong foundation in middleware, .NET Framework, and .NET Core drives innovative software solutions. Previous contributions as a Software Architect at IBM India focused on the DB2 .NET Provider and Tooling, improving database connectivity and addressing critical industry challenges. A collaborative and solutions-oriented mindset fosters impactful results in middleware and database technologies, ensuring alignment with evolving business needs.

IT Service Management professional with 3.11 years of experience in Service Delivery, Incident Management, Problem Management, Change Management, and SLA governance within enterprise environments. Hands-on experience working with the ITIL framework, managing ServiceNow ticket lifecycle, monitoring KPIs, handling escalations, and performing Root Cause Analysis (RCA) to improve service performance. Proven ability to support large user bases, ensure SLA compliance, prepare operational and audit reports and collaborate with cross-functional stakeholders to drive continuous service improvement.

Functional Analyst with strong foundation in Manual Testing, bringing over 6+ years of combined experience in requirement analysis, functional workflows, documentation, UAT coordination, and end-to-end testing. Skilled in translating business needs into clear, testable requirements and ensuring high-quality delivery through structured QA processes. Experienced in HRMS, BFSI Corporate Actions, and enterprise applications.

Driven SQL Developer with a focus on database design, advanced SQL queries, and ETL processing. Proven track record in developing efficient stored procedures and troubleshooting complex issues.

Senior Lead AI Engineer with 10+ years of experience evolving from software engineering to data science and now building production-grade AI systems. I specialize in designing end-to-end intelligent platforms—data pipelines, ML models, and LLM-powered RAG architectures with knowledge-graph reasoning. I hold an M.S. in Information Science (Machine Learning) from the University of Arizona, where I built Cardio-LR, a research-grade, patient-aware AI system using transformers, GNNs, and biomedical knowledge graphs. I turn complex problems into deployable AI systems that drive real business outcomes.

Technical Support Engineer with over 10 years of experience in ERP consulting, service desk operations, and enterprise application support, delivering consistent excellence in customer service.

Specialized in Oracle E-Business Suite (EBS) with deep expertise in Financials and Project Management modules, providing both functional and technical solutions. Proven success in Level 3 support, leading automation design and implementation, helping with active contributions to Oracle’s knowledge base, demonstrating strong commitment to operational excellence and continuous improvement.

Recognized for exceeding performance KPIs, leading cross-functional initiatives, and enhancing customer satisfaction through strategic problem-solving, collaboration, and innovation.

Technical Support Engineer with a Mechanical Engineering background, currently part of the Technical Marketing team at Amphenol Communications Solutions. Experienced in providing customer technical support, assisting sales and marketing teams with product-related clarifications, and coordinating internally to resolve technical inquiries efficiently. Strong communication skills with hands-on involvement in product expos, technical exhibitions, and customer engagement activities, along with experience using CRM-based customer interaction tools.

Ammrin Khan

Summary

Overview

Work History

Rocket software

Job overview

Mphasis Limited

Job overview

Tech Mahindra Business Services

Job overview

EClerx

Job overview

Education

Symbiosis School For Online And Digital Learning
Pune, India

Abeda Inamdar Senior College
Pune, India

Skills

Timeline

Technical Support Engineer

Human Resources Executive

Analyst

Abeda Inamdar Senior College

Symbiosis School For Online And Digital Learning

Technical Support Engineer

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