Eager to work with an organization of repute which will recognize, appreciate & fully utilize my current skills and knowledge base, while providing opportunities for growth and career advancement.
Overview
19
19
years of professional experience
Work History
Travel Operation Executive HO level
Asego Travel LLP
03.2021 - Current
Provide policy quotation to the walk-in clients who are intended to travel outside or within India
Issuing travel policies to the customer who is travelling within India or outside India
Acceptance of Amendment request regarding travel policies issued from regional team as well as Branch level
Issuing Group policies to client group who wish to travel
Acceptance of online extension request of old policies which is issued from Branch & Region
Creation of various plan regarding insurance policies in system
Cancellation of unused policies update in karvat portal.
Travel Operation Executive HO level
Trawelltag - Cover More
01.2016 - 12.2020
Provide policy quotation to the walk-in clients who are intended to travel outside or within India
Issuing travel policies to the customer who is travelling within India or outside India
Acceptance of Amendment request regarding travel policies issued from regional team as well as Branch level
Issuing Group policies to client group who wish to travel
Acceptance of online extension request of old policies which is issued from Branch & Region
Creation of various plan regarding insurance policies in system
Cancellation of unused policies update in karvat portal.
Sr. Executive-Franchisee Desk
CD EQUISEARCH PVT LTD
02.2013 - 01.2016
Working as franchisee Service Desk as Sr
Executive-Franchisee Desk
Generation of CTCL Id ( Computer to Computer Link )
Handling the queries of franchisee regarding their certain issues through emails, call & the Sub-Broker who personally visit the regional office
Making daily MIS of Daily work regarding emails received from franchisee
Verification of Surveillance recordings regarding loss suffered by the clients.
RELIGARE SECURITIES LIMITED
05.2007 - 02.2013
Handling account opening process
Follow up with HO people for resolve the quarries
Co-ordination with inter dept for smooth operations
Attend the calls relates quarries of account opening process & also other additional activities such as PCR (profile change request, on line activation, closing of accounts etc.
KOTAK SECURITIES LIMITED
08.2006 - 05.2007
Handling Trading & demat account opening process
Verification of Trading & Demat account opening applications
Preparing Mis Report.
NATIONAL SECURITIES DEPOSITORY LIMITED ( NSDL )
02.2005 - 01.2006
NSDL is now in the process of establishing a national wide tax information network ( TIN ) on behalf of income tax department
NSDL dispense PAN & TAN services through a chain of Tin Facilitation Center ( Tin-Fcs ) establishing by NSDL across the country
It is primary agency responsible for the design, implementation and maintenance of TIN as per requirement og ITD
Customer Relation Unit
Resolving queries pertaining to TAN & PAN application received through letter & emails
Assist in preparing MIS for the grievances received through emails
Segregates grievances received through emails & forwarding them to concern officials
Tracking the courier status of TAN allotment letters & pan card
Co-ordination with the Operations Department for printing duplicate TAN allotment letters & pan card applicants who have not received the same
Personally handling the costumers who visit the company for their grievances
Taking incoming calls of Tan & PAN applicants & informing them about their applications status
Helping HELP SUPPORT DESK regarding PAN & TAN queries.