Amol Vyawhare

Seasoned global production support manager holding 19+ years of Hands-on experience in handling production incidents and problem Management , Post Incident Review and Major Incident management(MIM) involvement.

Specialized in application support and application Transition management.

Responsible for a team of 70 SREs including L1,L2 and L3 support.

Practice Lead for proactive incident prevention,Noise reduction and Continuous improvement to Support processes. Fostering Run the bank Best practices in the team.

Business Continuity planning and Internal Audits.

Responsible for refining and adhering KPI and SLA.

Driving Batch Monitoring, Live alert monitoring, Disk Space optimization, performance optimization of BFSI Applications and servers.

Responsible for Weekly and Monthly Status Reporting to the Leadership, working closely with business stakeholders to ensure the service provided to them is of great quality.

Responsible for optimizing support processes, collaborating with automation team to reduce manual efforts to enhance operational efficiency.

Responsible for continuous refinement to Standard Operating Procedures (SOP), Knowledge articles, processes Gap analysis and Risk Assessment ,SWOT analysis.

Lead the Application migration and modernization, Application transition for the banks like Barclays Bank,Credit Suisse, HSBC, SOMPO Japan, Mizuhu Japan, RBL bank India, Axis Bank India

• 02/01/07 - 07/31/07, Leeds (UK), analyst programmer, UK Retail and Credit card Warehouse (PLATO)
• 01/01/09 - 06/30/09, SME, Support along with Teradata Migration for UK Retail/Credit Card
• 07/01/09 - 09/30/09, Onsite Coordinator, Teradata Migration Project
• 07/01/11 - 03/31/12, Onsite Coordinator, FTP (FINANCE TRANSFORMATION PLATFORM)
• 11/01/14 - 05/31/15, Onsite server build consultant, FTP (FINANCE TRANSFORMATION PLATFORM)

• Passport Number: X7564983
• Date of Birth: 08/28/82