Amol A. Dalvi

Accountability:

• Leading a team of 15 resources in a Program on the establishment of a Data Centre for ICICI bank, involving Containerized & Cloud Infrastructure.
• Using new/current technologies like Red Hat OpenShift, Docker & Kubernetes in the Containerized environment.
• Finalizing implementation approach to ensure high availability and integrity with security for heterogeneous setup.
• Ensuring secure container registry (Red Hat Quay Registry) along with implementation approach of advanced cluster management solutions
• Adopting Best Practices based on given scenario of organization to achieve the best possible combination of availability, efficiency and security.
• In case of the Cloud Infrastructure, hosting the same in multiple cloud platforms (MS Azure/GCP/OCP) and based on organizational requirement.
• Aligning the Cloud Architecture with the business & security standards to get the results.
• Driving deployment & configuration of cloud components as per defined architecture.
• Defining/implementing processes in line with change management and incidence management policies.
• Guiding application team to get their applications on-boarded in Cloud setup.

Achievements:

• Successfully deployed Red Hat OpenShift clusters in multiple environments & enabled the client (ICICI Bank) to adopt their First Enterprise-grade Container Orchestration Environment
• Implemented Red Hat Quay Registry, enabling the client to adopt their First Enterprise-grade Container Image Registry using Red Hat Quay Registry.
• Assisted ICICI Bank to adopt their First public cloud

Accountability:

• Reported to AGM and led a team of 12 resources for Cloud, Container and Virtual Infrastructure Management.
• Conducted analysis/evaluation of business requirement for implementing first Cloud (MS Azure presence of organization.
• Aligned the Cloud Architecture, after finalization, with business and security standards.
• Adapted containerization technologies, after gaining knowledge on same, to set up First Container orchestration environment, for the organization.
• Drove deployment to ensure high availability and integrity with security, for container environment.
• Implemented Best Practices based on given scenario of the organization to achieve best possible combination of availability, efficiency and security.
• Continued analysis of current environment for scope of improvement and enhancement.
• Enforced high availability, integrity, security and performance of around 4500 Virtual Machines running on 350 + ESX Host servers.
• Supported the Virtual Machines & ESX Host, including planning/implementation of VMware infrastructure components at the Data Center.
• Spearheaded implementation of Best Practices of VMware based on given scenario and vendor recommendations to achieve the best possible results.
• Led a team, responsible for proactive/reactive monitoring of Windows and VMware environments.
• Used MS SCOM for tracking health of Windows Operating System with Applications and Databases hosted on 3000 servers.

Achievement:

• Enabled the client to adopt their First production grade Container Orchestration Environment.

Accountability:

• Supervised 4 resources, reporting to the AVP, for Virtual Infrastructure Management, Infrastructure Monitoring and Project execution.
• Ensured high availability, integrity, security and performance of around 3000 Virtual Machines running on 250 + ESX Host servers.
• Planned & implemented VMware infrastructure components, as a part of the support of Planned & implemented VMware infrastructure components at the Data Centre.
• Used Virtual Center Operations Manager (vCOPs) for Monitoring VMware infrastructure of 250 ESX Hosts, 3000 VMs and around 400 TB of data stores.
• Identified the scope of improvement in the current infrastructure and converted the same for improvement, into a project.
• Sought approval for the newly identified project with project objective, project scope and project requirement.

Achievement:

• Recipient of “Top IT Project” award for the year 2009-10 honored by ICICI Bank for contribution for implementation and management of VMware Infrastructure.

• List of in scope Office locations:
• New York, Panama City, Singapore, Beijing, Hong Kong, Karachi, Mumbai, Penang, Philippines, Shenzhen, London, Amman and Dubai

Infrastructure Management

• Managing IT Support team supporting operations of offices located in more than 10 countries and 15 cities
• Maintaining high availability, integrity, security and performance of corporate LAN/WAN network services
• Maintenance of the network includes planning and implementation of network infrastructure components and software
• Initiating, planning, controlling and executing the projects for betterment of current IT infrastructure
• Performing technology reviews, optimizing and network design; and coordinates internal and external project resources
• Maintaining up to date knowledge of the technologies, as well as keep abreast of the state of the art in computer sciences and the development and applicability of new technologies and industry direction
• Responsible to develop, maintain and budgeting the high-level design plan for the overall logical and technical IT architecture
• Provide technical leadership and consulting across the organization, from strategic decision making down to the project planning level
• Organizational commitment for high-level infrastructure plans, and initiated and participated in projects to evaluate technologies and methods for implementing these plans

IT Security

• Vulnerability & Threat Assessments of the network, servers, desktops, middleware and databases
• Virus defense functions to ensure that the firm is protected against threats caused by viruses, worms or exploits due to vulnerability in OS or Application
• Track the corporate infrastructure security tools including network and database vulnerability assessments, server, desktop and database compliance, spy-ware, anti-virus, spam, Host Intrusion Detection, IDS, IPS and Security Event Management
• Responsible for coordinating security assessment using various available scanning tools in coordination with Security Operation to operate and generate timely reports on vulnerability and security threat management
• Assessment and support for vulnerability scanning tools managed by Security Operation to report vulnerabilities at various intervals, daily, weekly and monthly
• Team Leadership & Supervision
• Training and supervising the Support Team members to enable them to providing total support
• The leadership skills, systematic implementation skills and professional approach has shown the improvement in quality of IT-Support services also contributed in enhancing the Support-Desk services quality in technical support to overseas offices in 10 Different locations

List of Projects

• Successfully setup IT infrastructure at new office location for partial and whole office relocation
• Twice successfully migrated Email server with 400 inboxes from one service provider to another with zero email loss
• Implemented secured “site to site” and “remote user” IPSec VPN for inter-office connectivity for data transfer between the domestic and overseas offices and roaming users
• Evaluated and implemented anti-virus and anti-spyware solution for NT network to ensure complete and continuous coverage with no security breaches
• Implemented Defense-in-Depth approach to achieve maximum security by evaluation and implementation of Unified Threat Management system inclusive of perimeter firewall, perimeter anti-virus, IPS and contain filtering at network perimeter level with single sign on (Active Directory Services integration)
• Installation and integration of critical ERP application Sage - ACCPAC Advantage (100 and 500 series) server and client for total accounting solution for India and Singapore office
• Implemented and managed GlobalSCAPE’s secure FTP server over the SSL for overseas offices
• 4 times successfully designed, planed and setup IT Infrastructure for 125 users’ office relocation.
• Configured, tested and maintained network equipment to achieve maximum performance.
• Maintained current software licenses for computers and mobile devices.
• Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
• Configured and tested Windows Server operating systems with roles features.
• Conducted routine and emergency maintenance of assigned data center equipment.
• Oversaw IT activities to laptops, tablets and PDAs for corporate users.
• Supported day-to-day operations, monitoring and resolving client/server and storage issues.
• Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
• Optimized system security and performance with proactive changes.
• Standardized job tasks and trained junior team members on industry best practices and standards.
• Completed reports detailing network and systems performance and downtime issues.