Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AMOOLYA SHETTY

AMOOLYA SHETTY

Bangalore

Summary

Detail-oriented and data-driven professional with 7+ years of experience in data operations, quality control, and product analytics. Proven ability to extract actionable insights from large datasets, lead cross-functional teams, and drive user engagement through strategic data experimentation, and operational improvements.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Swiggy
10.2024 - Current
  • Conducted reverse A/B testing, resulting in a ₹0.29 uplift in user engagement and a higher order share.
    • Tracked and optimized homepage KPIs including CTR, CVR, and Mean Order Position. Achieved 2.8x increase in Tea conversions and 3x impressions for Shawarma.
  • Refined collection eligibility logic for homepage banners, improving the quality and engagement of curated content.
    • Partnered with data scientists, designers, and PMs to drive demand shaping through continuous UX experimentation and insights.

Team Lead

Swiggy
Bangalore
10.2022 - 10.2024
  • Led a team of 8 to streamline daily operations, enhancing workflow efficiency and ensuring timely project deliveries through effective task prioritization and resource management.
  • Conducted comprehensive analysis of search functionalities, including mapping typos and keywords for 'Did you mean?' and autosuggest features, leading to a 15% improvement in search accuracy and enhanced user experience.
  • Developed and implemented end-to-end processes, demonstrating strong problem-solving and decision-making capabilities that resulted in improved operational effectiveness.
  • Collaborated with cross-functional stakeholders to address process-related challenges, utilizing data-driven insights to implement actionable solutions and drive continuous improvement.

Senior Executive

Swiggy
Bangalore
10.2020 - 09.2022
  • Ensured data accuracy by regularly reviewing and cleaning datasets to maintain consistency.
  • Generated user-friendly reports to track progress and provide insights on key metrics.
  • Provided constructive feedback to team members to enhance data quality and overall performance.
  • Managed timelines by preparing schedules and estimating efforts for upcoming tasks to ensure timely completion.
  • Supported data-driven decision-making by analyzing trends and patterns to inform business strategies.
  • Collaborated with cross-functional teams to understand data needs and deliver tailored solutions.
  • Maintained efficient data systems by ensuring up-to-date storage and retrieval processes.
  • Monitored key performance indicators to assess business performance and identify areas for improvement.

Executive

Swiggy
02.2019 - 09.2020
  • Curated high-quality datasets to support machine learning models and enhance search relevance.
  • Annotated over 200,000 dishes to build a comprehensive dataset for evaluating query analysis, search ranking accuracy, and coverage metrics.
  • Contributed to the development of a comprehensive food taxonomy to standardize categorization and improve data organization.
  • Conducted detailed quality checks to ensure data accuracy and consistency.
  • Generated reports to provide insights and track progress against key metrics

QA Specialist

Swiggy
10.2017 - 01.2019
  • Reviewed and validated essential documents provided by newly onboarded restaurants to ensure compliance before they went live on the app.
  • Generated detailed reports to assess the quality and accuracy of restaurant data, supporting informed decision-making.
  • Monitored and ensured that restaurant menus were updated according to standard operating procedures, including overseeing menu revisions.

Education

Masters - Business Administration

CMS Business School,Jain University
01.2017

Bachelor - Commerce

National Degree College
01.2014

Skills

  • Microsoft Excel (Vlookup,Hlookup,Pivot Table)
  • SQL
  • Power BI
  • Data Cleaning
  • Data Visualization
  • Data analysis
  • Decision-Making
  • Multitasking
  • Leadership
  • Time Management
  • Project Management
  • Communication
  • Quick Learner
  • Critical Thinking
  • Problem-Solving

Languages

  • English
  • Hindi
  • Kannada
  • Tulu

Timeline

Assistant Manager

Swiggy
10.2024 - Current

Team Lead

Swiggy
10.2022 - 10.2024

Senior Executive

Swiggy
10.2020 - 09.2022

Executive

Swiggy
02.2019 - 09.2020

QA Specialist

Swiggy
10.2017 - 01.2019

Masters - Business Administration

CMS Business School,Jain University

Bachelor - Commerce

National Degree College

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AMOOLYA SHETTY