Over 10 years Experienced professional in Corporate Banking Operations with expertise in trade finance and account management. Proven track record of delivering tasks efficiently and effectively. Skilled in data analysis, resolving customer complaints, and driving process improvements. Strong ability to cultivate and maintain client relationships for enhanced customer satisfaction.
Account Management
Operations Management
MIS Management
Vendor Management
Trade Finance Products
Client Relationship Management
Axis Bank, Efficiently managed high-value transactions and led the charges reversal process. Resolved high-level escalations from Branch, Team executive & Resolving officer Team. Generated monthly FETERS RBI Report challan and prepared quarterly DPI reports. Handled vendor payment processes and prepared monthly MIS & Monthly Provision. Involved in promotion and management of various types of Gift Vouchers.