AMRIT ACHARYA
Hyderabad
Summary
An enthusiastic professional working as a technical Program Manager with more than 13+ years of IT experience including multiple onsite experiences covering areas across program management, consulting, and architect role in various Azure cloud components specific to Cloud Migrations, capacity planning. And specifically driving Azure cloud strategy, TCO/ROI consumption, cloud cost optimization, identify and consolidate idle/unused resources along with responsibility of preparing business case for cloud adoption by assessing and analyzing on premise applications.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Microsoft
03.2023 - Current
- Serve as Technical and Operational regional lead for the Azure compute service portfolio including IAAS, PAAS offerings
- Work with Field leadership, Sales & Engineering Groups, and the Azure Global Expansion team in establishing strategic Azure growth initiatives and ensure that the proper capacity and enablement services are available for Global customers
- Define and drive delivery of product/engineering solutions to improve Customer Capacity Experience; develop solutions to improve capacity managers’ productivity
- Establish, monitor, and report out against customer metrics and KPIs for different azure resources
- Collaborate across a diverse set of stakeholders to drive Continuous Improvement to business processes and systems development across the Azure management function
- Establish partnerships to leverage those solutions to add value to Cloud customers and drive POCs to improve Customer User Experiences of MS Azure Services
- Interfaced with internal development teams to integrate new technologies, streamlining use of existing systems to reduce operational timelines by 25%
Consultant
Microsoft Services Global Delivery
09.2014 - 03.2022
- Being a lead consultant, I have worked on multiple projects across the globe covering areas across consulting, presales, and Enterprise architect role in various Azure cloud components specific to Cloud Migrations
- Proficient in Solution Architecting for client opportunities in one or more Microsoft cloud managed services
- Experienced in managing technical and executive level stakeholders, driving cloud infrastructure solution strategy and benefits
- Experience in handling Datacenter exit programs by onboarding the customer workload from Onprem-to-Azure
- Define cloud strategy, roadmap, and business case for cloud adoption by assessing and analyzing on premise applications hosted across the different server infrastructure (engagements close to 2k servers)
- Design cloud network architecture using Azure virtual networks, VPN, and express route to establish connectivity between on premise and cloud Experience in analyzing on-premise cost and Azure cost and arriving at TCO/ROI calculations and workload migration from customer DC to Azure
- Design and implement public and/or hybrid cloud solutions (Azure IAAS, Migrations from onprem to Azure cloud, Azure Landing Zone solution design, etc.)
- Designing and implementing Azure Disaster Recovery and Azure Backup along with High Availability (HA)
- Provide Azure technical expertise including strategic design and architectural mentorship, assessments, POCs, etc., in support of the overall sales lifecycle or consulting engagement process
- Estimate time, scope, deliverables, dependencies and resources required for the introduction of new technologies, tools and practices
- Experienced working with multiple partners to drive the Azure consumption.
System Engineer
Invesco Pvt. Ltd.
02.2013 - 10.2014
- Worked as a System Engineer for Invesco Private Ltd., Hyderabad, and part of SCCM 2012 implementation team responsible for migration from SCCM 2007 to SCCM 2012, as well as MS Forefront Endpoint Protection for all the desktops in the entire hierarchy and Administration of SCCM 2012 environment
- Responsible for working side by side with the onsite team on the implementation of SCCM 2012 estate in our Pilot environment as well as in the production Environment
- Driving calls related to plan of Actions on how to implement SCCM 2012 migration
- Participated in the planning, testing and implementation of SCCM 2012 for electronic software distribution and centralized desktop management
- Responsible for handling the BAU activities for Hyderabad after the migration has been successfully carried out in the environment including deployments, software patching, Client Remediation, Administration of the Hierarchy
- Working on ServiceNow tickets raised by clients in relation to troubleshoot any issues faced by them
- Creating Customized reports using SQL for the customer when required
- Automating few SCCM staff using the help of PowerShell Query
- Provided mentorship to other team members
- This included use of tools, troubleshooting and technical guidance
- Responsible for creating documents related to SCCM 2012 implementation/BAU/Troubleshooting steps.
System Analyst
Unisys Global Services India
11.2010 - 01.2013
- Handled Projects including Deployment, configuration and patching of SMS 2003 and SCCM 2007 into Workstations
- Design, plan, and implement SCCM infrastructure to meet business requirements and goals
- Install, configure, and maintain the SCCM infrastructure, including servers, software, and client endpoints
- Develop and implement SCCM policies, packages, and deployments
- Provide technical expertise and support for SCCM-related issues and projects
- Collaborate with other IT teams to ensure that SCCM is integrated with other systems and tools
- Monitor SCCM performance and take appropriate actions to optimize its performance
- Develop and maintain documentation, training, and support materials for SCCM infrastructure and related systems
- Manage and maintain the ticketing queue and meet SLAs for incoming tickets
- Provide technical guidance to other members of the team
- Develop and maintain software packages and tools used for software distribution
- Accurately document infrastructure topologies and holistic system view
- Interface with third-party support and equipment vendors.
Education
Bachelor of Technology (B.Tech) - Computer Science
BIJU PATNAIK UNIVERSITY OF TECHNOLOGY (B.P.U.T.)
Bhubaneswar, Odisha01.2009
Skills
- Program Management
- Cloud Modernization and Digital Transformation
- Cloud Strategy and planning
- Microsoft Azure Infrastructure Solutions
- Microsoft SCCM
- Customer Consulting
- Technical Roadmap Design
- Stakeholder Management
- Scrum Framework
Certification
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified Azure Network Engineer
- Microsoft Certified Azure Administrator
- Microsoft Certified Azure Security Engineer
- Microsoft Certified Trainer
- Evangelist - Azure Architecture Center
- ITIL V3 Foundation
- Certified Scrum Master
- Indian School of Business – PMC (Product Management Certification)
- CITA – Foundation (Industry standard Architect certification)
- CITA – Associate (Industry standard Architect certification)
Personal Information
Title: Program Manager, Microsoft
Timeline
Technical Program Manager
Microsoft
03.2023 - Current
Consultant
Microsoft Services Global Delivery
09.2014 - 03.2022
System Engineer
Invesco Pvt. Ltd.
02.2013 - 10.2014
System Analyst
Unisys Global Services India
11.2010 - 01.2013
Bachelor of Technology (B.Tech) - Computer Science
BIJU PATNAIK UNIVERSITY OF TECHNOLOGY (B.P.U.T.)
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified Azure Network Engineer
- Microsoft Certified Azure Administrator
- Microsoft Certified Azure Security Engineer
- Microsoft Certified Trainer
- Evangelist - Azure Architecture Center
- ITIL V3 Foundation
- Certified Scrum Master
- Indian School of Business – PMC (Product Management Certification)
- CITA – Foundation (Industry standard Architect certification)
- CITA – Associate (Industry standard Architect certification)
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