Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMRIT CHASWAL

Faridabad

Summary

Certified Scrum Master with nearly 14 years of experience in project management, team leadership, and quality assurance across Education, E-commerce, E-governance, Banking, and Healthcare domains. Expertise in Agile methodologies for over 8 years and leading cross-functional teams above 15 members. Demonstrated proficiency in stakeholder management, scope definition, risk mitigation, resource allocation, and delivering projects timely and within budget. Proven track record of collaborating with product owners, clients, and teams to refine backlogs and resolve impediments. Experienced in both automation and manual testing of various applications while actively leveraging AI tools for enhanced project delivery.

Overview

14
14
years of professional experience
1
1
Certification

Work History

QA Lead

SD Global Services
06.2020 - Current
  • Acting Scrum Master to spearhead project management for multiple concurrent initiatives, leading cross-functional teams of 15+ members and aligning deliverables with client expectations, budgets and timelines.
  • Drive agile project execution by facilitating key scrum ceremonies ensuring alignment on scope, sprint goals, and timelines.
  • Function as liaison between stakeholders and teams to refine product and sprint backlogs, ensuring clear prioritization and scope management based on business impact.
  • Identify and resolve project impediments, optimizing workflows and mitigating risks to maintain project timelines.
  • Maintain detailed project documentation and dashboards using Jira and Confluence to ensure transparent communication and traceability of project progress.
  • Oversee resource allocation and team capacity planning while integrating QA strategy into the overall project lifecycle, including project deliverables.
  • Deliver monthly status reports and sprint demos to stakeholders, driving continuous improvement through periodic reviews.
  • Reducing delivery timelines by 20% by developing automation frameworks (Selenium Webdriver, Java, Cucumber) to streamline testing processes.
  • Promoted from Senior QA Analyst and QA Analyst

Quality Analyst

Crossover
05.2018 - 05.2020
  • Led agile project delivery as a Scrum Master, ensuring collaboration between teams and stakeholders while conducting sprint ceremonies and various sprint objectives.
  • Managed backlog refinement and prioritization with Product Owners, maintaining project scope and meeting client expectations.
  • Tracked project KPIs, resolved sprint-level roadblocks and delivered stakeholder updates to maintain alignment and transparency on project health.
  • Led quality assurance efforts, creating and executing test cases using Testrail and Jira, while integrating QA milestones into project timelines.
  • Designed automation frameworks (Selenium Webdriver, Java, Hybrid), enhancing project efficiency and reducing manual effort.
  • Highlights

Quality Analyst

Avalon Information Systems
05.2015 - 05.2018
  • Coordinated project deliverables by leading a team of 5 QA members, gathering requirements, and refining scope with stakeholders.
  • Managed testing phases, creating and executing test cases on Testrail and Jira, ensuring alignment with project goals.
  • Implemented automation scripts using Selenium Webdriver (Java, Hybrid framework), improving project delivery speed and quality.
  • Highlights

Quality Analyst

Pioneer-e-Solutions
11.2013 - 05.2015
  • Supported project execution by gathering requirements, refining deliverables, and conducting training sessions for teams and clients.
  • Wrote and executed test cases, tracked defects using Bugzilla, and ensured quality standards were met within project timelines.
  • Partnered with project teams to streamline processes and improve deliverable quality, enhancing client satisfaction.
  • Highlights

Quality Analyst

Sify Technologies
08.2011 - 10.2013
  • Aided in troubleshooting, resolving issues, and ensuring smooth execution of deliverables.
  • Executed test cases, reported bugs via Bugzilla, and supported cryptographic certificate generation for secure project outputs.
  • Contributed to team efforts in meeting project deadlines and maintaining quality benchmarks.
  • Highlights

Education

B.Tech. - Computer Science

ICFAI University
06-2011

12th and 10th -

Poorna Prajna Public School

Skills

  • Agile project management
  • Collaborative sprint management
  • Risk Assessment & Mitigation
  • Resource management
  • Cross-functional team collaboration
  • Automation and manual testing proficiency
  • Team Leadership & Conflict Resolution
  • Efficient delivery management
  • Effective stakeholder collaboration
  • Documentation and reporting

Certification

  • CSM (Certified Scrum Master) by Scrum Alliance
  • CTFL (Certified Tester Foundation Level) by ISTQB (International Software Testing Qualifications Board)

Timeline

QA Lead

SD Global Services
06.2020 - Current

Quality Analyst

Crossover
05.2018 - 05.2020

Quality Analyst

Avalon Information Systems
05.2015 - 05.2018

Quality Analyst

Pioneer-e-Solutions
11.2013 - 05.2015

Quality Analyst

Sify Technologies
08.2011 - 10.2013

B.Tech. - Computer Science

ICFAI University

12th and 10th -

Poorna Prajna Public School

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