Srikant Kanchumurthi
QA Lead
Bengaluru
Summary
Strategic QA Lead with 12+ years of experience in automation testing, Rest APIs and DevOps-driven CI/CD pipelines. Proven ability to lead cross-functional teams, drive automation strategies, and implement scalable test frameworks. Expertise in Java, Selenium, PowerShell, Pester, Kafka events, Splunk logs, MongoDB, and SQL. Adept at building test automation frameworks from scratch, creating base methods for reusable test scripts. Passionate about stepping into a leadership role to drive impactful quality engineering strategies.
Overview
16
16
years of professional experience
Work History
QA Lead
Reflections Infos Systems Pvt. Ltd.
04.2022 - Current
- Designed and implemented a custom automation framework, allowing teams to create reusable test scripts efficiently.
- Spearheaded PowerShell-based automation for Azure Logic Apps and DevOps pipelines.
- Integrated Pester tests into CI/CD pipelines, reducing test execution time by 40%.
- Led a team of 4-6 automation testers, mentoring them on advanced testing strategies.
- Optimized API testing workflows using Postman, PowerShell scripts, and web-hook validations.
- Transitioned from Selenium Java to PowerShell-based automation to align with client requirements for Microsoft tools.
- Conducted in-depth research and implemented automation using PowerShell commands.
- Monitored and responded to production tickets on a shift basis, investigating mobile alerts, analyzing logs, and providing timely updates to the production team.
- Designed and developed a robust test automation framework using Pester for executing and validating test cases.
- Integrated ReportUnit for detailed test reporting and analysis.
- Validated Azure Logic Apps, Storage Tables, and other Azure-based workflows.
- Created and managed CI/CD pipelines, integrating automated tests into Azure DevOps.
- Developed and automated API test scripts using Rest Assured to ensure reliable and efficient validation of API functionality.
- Maintained version control using Git and collaborated with cross-functional teams for efficient project management.
- Prepared weekly status reports, tracked bug statuses, and ensured timely follow-ups for issue resolution.
- Used a traffic light system (Green, Amber, Red) to track project alignment and risks.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Mentored junior team members, fostering growth and enhancing team performance.
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Implemented automation tools, increasing testing accuracy and reducing manual effort.
- Developed reusable test scripts for efficient execution across multiple platforms and environments.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Built automated test scripts to handle repetitive software testing work.
Senior Quality Engineer
Randstad India Pvt. Ltd.
11.2019 - 04.2022
- Developed and maintained automation test scripts using Selenium, Java, and Cucumber BDD.
- Created API automation test cases using Rest Assured.
- Managed test execution and defect tracking using JIRA.
- Developed foundational methods to enable the team to efficiently reuse components and accelerate script development.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Enhanced customer satisfaction with thorough root cause analysis and timely resolution of complaints.
- Created detailed reports analyzing trends in product performance, identifying areas for enhancement or improvement.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Documented all testing related procedures and processes including knowledge sharing sessions making easily accessible to new joiners.
- Implemented Kafka event validations for real-time data processing tests.
- Streamlined Splunk log analysis for debugging test failures.
Quality Engineer
Ineight India Pvt. Ltd.
11.2016 - 03.2019
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance.
- Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements.
- Created detailed bug reports complete with reproduction steps, enabling swift resolution by developers.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Built automated test scripts to handle repetitive software testing work using Selenium Java.
- Automated API tests by using Rest assured.
Software Engineer
Mechatronics Systems Private Limited
06.2014 - 04.2016
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Enhanced product reliability through thorough functional, regression, and performance testing.
- Designed testing scenarios for usability testing.
- Optimized test cases to maximize success of manual software testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Participated in available trainings to improve software knowledge.
- Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
- Conducted thorough performance testing, ensuring software stability under heavy load.
- Developed and maintained detailed documentation of test plans, cases, and results, facilitating knowledge transfer and regulatory compliance.
- Streamlined test automation frameworks, significantly reducing time required for regression testing.
- Built automated test scripts to handle repetitive software testing work.
- Documented testing procedures for developers and future testing use.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Process Associate
Genpact
10.2011 - 11.2013
- Demonstrated adaptability by quickly learning new technologies and applying them to various projects as needed.
- Improved product quality by identifying and reporting software defects through meticulous testing procedures.
- Performed regression tests to ensure stability after updates or bug fixes were implemented into the software system.
- Maintained detailed documentation of test plans, results, and identified issues for future reference and resolution.
- Streamlined bug tracking process through effective use of issue tracking tools such as JIRA or Bugzilla.
- Documented testing procedures for developers and future testing use.
- Built automated test scripts to handle repetitive software testing work.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Maintained proper version control of test artifacts, including test plans and scripts, to ensure accurate tracking throughout the project lifecycle.
- Identified critical bugs through rigorous manual testing, contributing to overall product stability.
- Performed functional, regression, and integration tests for various software modules, verifying system reliability.
Customer Service Executive
HSBC Bank
08.2009 - 09.2011
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Implemented and developed customer service training processes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Bachelor in Technology - Computer Science And Engineering
Vignan's Institute of Information Technology
Visakhapatnam, India 04.2001 -
Skills
Stakeholder Engagement
Analytical Problem-Solving
Client Expectation Management
Agile Project Management
Quality processes
Corrective actions
Decision-making
Timeline
QA Lead
Reflections Infos Systems Pvt. Ltd.
04.2022 - Current
Senior Quality Engineer
Randstad India Pvt. Ltd.
11.2019 - 04.2022
Quality Engineer
Ineight India Pvt. Ltd.
11.2016 - 03.2019
Software Engineer
Mechatronics Systems Private Limited
06.2014 - 04.2016
Process Associate
Genpact
10.2011 - 11.2013
Customer Service Executive
HSBC Bank
08.2009 - 09.2011
Bachelor in Technology - Computer Science And Engineering
Vignan's Institute of Information Technology
04.2001 -
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