Summary
Work History
Education
Skills
PERSONAL DETAILS
DECLARATION
CORE COMPETENCIES
Timeline
Generic

Amrita

Delhi

Summary

Dedicated and detail-oriented professional with extensive experience in tender management, documentation, billing, and client coordination. Seeking a position in a reputed manpower supply organization where I can apply my expertise in tender filing, administrative support, and client communication to enhance organizational efficiency and contribute to growth.

- Strong background in tender documentation, bid preparation, and compliance for manpower and service-based organizations. - Skilled in billing, operations coordination, and documentation management across logistics and healthcare sectors. - Experienced in customer handling, project coordination, and ticketing operations using Amadeus and Galileo systems.

Work History

Office & Tender Coordinator

Cyclops Security Pvt. Ltd.
  • - Handled tender preparation and submission for manpower and security services.
  • - Ensured compliance with tender requirements and maintained organized filing systems.
  • - Maintained all related documentation, quotations, and work orders for projects and bids.

Tender & Operations Executive

Quick India Logistics Pvt. Ltd.
  • - Prepared and submitted tender documents for logistics and manpower projects related to the Delhi branch.
  • - Managed billing activities, ensuring accurate invoice preparation and timely submission.
  • - Supported operations by monitoring delivery and pick-up schedules and coordinating clients.

Project Coordinator (Immunotherapy Program)

Health Care at Home Pvt. Ltd.
  • - Managed a healthcare project delivering immunotherapy medicines to cancer patients across hospitals.
  • - Ensured timely medicine delivery and tracked shipments to confirm receipt at destinations.
  • - Recorded and reported adverse events or patient deaths as per company protocols.

Customer Support Associate (British Gas Project)

WNS Global Services
  • - Provided chat and email-based assistance to customers of British Gas and Electricity.
  • - Helped resolve billing and meter-related complaints, account issues, and payment discrepancies.

Travel Executive (Air Ticketing & Customer Support)

IGT Solutions Pvt. Ltd.
  • - Responsible for issuing and reissuing flight tickets using Amadeus and Galileo GDS systems.
  • - Handled involuntary schedule changes and ensured rebooking and communication with affected passengers.

Education

Bachelor of Science (B.Sc.) -

Veer Kunwar Singh University

12th (Senior Secondary) - undefined

Central Board of Secondary Education (CBSE)

Skills

  • - GDS Systems: Amadeus, Galileo
  • - Software: MS Word, Excel, PowerPoint
  • - Other Skills: Email & Internet Applications
  • - Certification: Pursuing Diploma in Computer Applications & Programming

PERSONAL DETAILS

Listening to music, cooking

DECLARATION

I hereby declare that the information provided above is true to the best of my knowledge and belief. (Amrita)

CORE COMPETENCIES

Tender Filing & Documentation | Billing & Payment Coordination | Project & Operations Management | Ticket Issuance & Reissuance (Amadeus, Galileo) | Client Communication & Customer Support | MS Office & Computer Applications

Timeline

Office & Tender Coordinator

Cyclops Security Pvt. Ltd.

Tender & Operations Executive

Quick India Logistics Pvt. Ltd.

Project Coordinator (Immunotherapy Program)

Health Care at Home Pvt. Ltd.

Customer Support Associate (British Gas Project)

WNS Global Services

Travel Executive (Air Ticketing & Customer Support)

IGT Solutions Pvt. Ltd.

12th (Senior Secondary) - undefined

Central Board of Secondary Education (CBSE)

Bachelor of Science (B.Sc.) -

Veer Kunwar Singh University
Amrita