AMRITA BARUAH
Guwahati
Summary
Results-driven Key Account Management professional with 5.5 years of experience in building strong customer relationships, managing key accounts, driving Sales and influencer marketing , PR ,delivering exceptional customer satisfaction. Skilled in identifying client needs, driving business growth, resolving complex issues,marketing campaigns and collaborating with cross-functional teams to achieve business objectives. Known for strong communication, relationship management, and strategic problem-solving abilities with a customer-first approach.
Overview
7
7
years of professional experience
Work History
Freelancer
Public Relations
Guwahati
06.2026 - Current
- Coordinated public events & media appearances to promote brand messages
- Crafted engaged press releases & media kits .
Account Manager- Airtel Business (Small Business)
Bharti Airtel
Bengaluru
09.2025 - 06.2026
- Conducted targeted outreach to establish new accounts in data and cloud services. for Data, Cloud, Data centre ,Fixed line, Whatsapp business & Business Name Display
- Managed key corporate accounts & generated high revenue
- Cross sell multi product lines in existing & new customer.
- Handled PR and influencer Marketing for digital presence
- Monitor competitor's customer offerings & planning sales interventions for different class of clients.
- Develop new business through upsell & cross-sell with existing clients.
Freelancer
12.2024 - 08.2025
- Hosted influencer table for F & Bs
- Guestlisting for DJs and Parties
- Handled Influencer Marketing for ABVLead generation and managing key accounts across Bengaluru.
Deputy Manager
ICICI Bank
Bengaluru
06.2024 - 12.2024
- Targeted HNI customers for high revenue & handled small medium enterprises businesses
- Managed Key accounts across Bengaluru,
- Engaged with clients to address inquiries and resolved banking issues promptly. Skilled in CRM softwares like Leadsquared, Bizz field (Sales force Automation),Zoho
Customer Relation Executive (Small Business)
Acquity lab (Under Cloudnine)
Bengaluru
01.2023 - 05.2024
- Maintaining strong customer relationships,CRM data and maintaining existing healthcare key accounts
- Handled PR for exhibition promotion
- Lead Generation ,lead closures,organised events for promotions .
Business Associate
Trideent Engineering Solutions & Services
01.2020 - 10.2021
- Managed customer relationships, engaged in daily sales activity.
- Provided sales insights & followed sales strategies.
- New Customer acquisition & presented new products & services.
Education
MSC - Biotechnology
Bengaluru North University
Karnataka, India11-2020
Skills
- Leadership & marketing campaigns
- Influencer Marketing & PR
- Market Research
- Strategic decision making
- Customer Relationship Management
- Key account management
- Fluency in English, Hindi & Assamese
Volunteer Experience
Handled PR for Gostops Baga.Organised events for guests staying at the property.
Hobbies and Interests
- Content Creation
- Attending networking events
- Volunteering
Accomplishments
- Rising Star - Small Business for the month of March 2026
Timeline
Freelancer
Public Relations
06.2026 - Current
Account Manager- Airtel Business (Small Business)
Bharti Airtel
09.2025 - 06.2026
Freelancer
12.2024 - 08.2025
Deputy Manager
ICICI Bank
06.2024 - 12.2024
Customer Relation Executive (Small Business)
Acquity lab (Under Cloudnine)
01.2023 - 05.2024
Business Associate
Trideent Engineering Solutions & Services
01.2020 - 10.2021
MSC - Biotechnology
Bengaluru North University