Amritesh Kumar Singh

❖ Projects:Business Implementation of a Health Care Company involved in Health Care.

• Documented system design, configuration, testing processes and results.
• Roles and Permissions management (access control)
• Data Migration from other AMS systems
• Developed custom PDF for Agreement, Invoice, Account Statement which is send as Attachment using Apex.
• Expertise with Salesforce.com administrative activities: Creating Profiles, Roles, Users, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Processes, Reports, and Dashboards.
• Experience in implementing Salesforce new features, like Lightning Flows, to perform automation task
• Developed and tested custom Salesforce solutions to meet customer requirements.
• Integrated third-party applications with Salesforce using web services.

• Project:Implementation of Sales and Service Cloud for a Automobile:based company.
• Created dynamic and reusable Lightning Web Components to enhance user experience and interface in Salesforce applications. Components included custom forms, data tables, and interactive dashboards.
• Created visual components that represented complex data in an intuitive and user-friendly manner. Leveraged Salesforce Lightning Design System (SLDS) for consistent styling and branding.
• Experience with SFDC Web Services API – SOAP and REST-based API, including consumption, request packaging, parsing/DE-serializing, managing static values, and UI/UX elements for working with data in returned API response payloads.

• Project :Implementation of Financial Service Cloud For U.S based Organization
• Configured and customized Salesforce objects, fields, and page layouts to align with business needs. Implemented record types, validation rules, and formulas to enhance functionality.
• Performed data import and export operations using Data Loader and Salesforce Import Wizard. Ensured data accuracy and integrity by creating validation rules and using deduplication tools.
• Configured and maintained security settings, including field-level security, sharing rules, and login IP restrictions, to protect sensitive data and ensure compliance.
• Assisted in creating user guides and conducting training sessions for end-users to ensure smooth adoption of new features and processes. Documented system configurations and changes.

• Project:➢ Implementation of Field Service Lightning Cloud for a Broad Band-based company.
• This Project implemented Field Service Lightning (FSL) and integrated and its app with Salesforce
• It enabled tracking of service engineers' activities, even in offline zones, and synchronized crucial s Objects between Salesforce and Linnet app, improving efficiency and data accuracy.
• Developed custom solutions using Apex, Visualforce, and LWC to extend Salesforce functionality. Integrated FSL with [Third-party Systems] to streamline data flow and enhance user experience.
• Designed and implemented automation solutions using Salesforce Flows and Process Builder to reduce manual tasks and increase productivity.