Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Amritesh Kumar Singh

Amritesh Kumar Singh

Noida

Summary

Salesforce Consultant with 3 years of experience in APEX and Lightning Web Component. Proficient in SFDC data structures and skilled in designing custom objects on the Force.com platform. Experienced in Lightning Web Components (LWC) to enhance user interfaces. Committed to delivering efficient and innovative solutions in Salesforce development. Key achievement: provided technical support for users of Salesforce CRM system, trained them on new updates and functionalities, assisted in troubleshooting complaints with existing systems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SALESFORCE CONSULTANT

DCC Services Pvt.Ltd
Kolkata
04.2024 - Current
  • Company Overview: Business Implementation of a Health Care Company involved in Health Care.
  • Documented system design, configuration, testing processes and results.
  • Roles and Permissions management (access control)
  • Data Migration from other AMS systems
  • Developed custom PDF for Agreement, Invoice, Account Statement which is send as Attachment using Apex.
  • Expertise with Salesforce.com administrative activities: Creating Profiles, Roles, Users, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Processes, Reports, and Dashboards.
  • Experience in implementing Salesforce new features, like Lightning Flows, to perform automation task
  • Developed and tested custom Salesforce solutions to meet customer requirements.
  • Integrated third-party applications with Salesforce using web services.
  • Business Implementation of a Health Care Company involved in Health Care.
  • Developed Apex triggers, classes, VisualForce pages and components to customize Salesforce features.
  • Resolved technical issues related to integration, customization and implementation of Salesforce applications.
  • Provided end-user support such as troubleshooting errors in existing functionality or providing workarounds when required.

SALESFORCE DEVELOPER/ADMINISTRATOR

Techpro-Compsoft Pvt.Ltd
Noida
11.2023 - 03.2024
  • Company Overview: Implementation of Sales and Service Cloud for a Automobile-based company.
  • Created dynamic and reusable Lightning Web Components to enhance user experience and interface in Salesforce applications. Components included custom forms, data tables, and interactive dashboards.
  • Created visual components that represented complex data in an intuitive and user-friendly manner. Leveraged Salesforce Lightning Design System (SLDS) for consistent styling and branding.
  • Experience with SFDC Web Services API-SOAP and REST-based API, including consumption, request packaging, parsing/DE-serializing, managing static values, and UI/UX elements for working with data in returned API response payloads.
  • Implementation of Sales and Service Cloud for a Automobile-based company.
  • Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
  • Created customized reports and dashboards to track sales performance metrics.
  • Provided technical support for end users on issues related to Salesforce configuration and customization.

SALESFORCE ADMINISTRATOR

Blue-think It Solutions and Pvt.Ltd
Noida
05.2023 - 09.2023
  • Customized sales process flows using Process Builder and Flow Builder based on user needs.
  • Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
  • Assisted in creating user guides and conducting training sessions for end-users to ensure smooth adoption of new features and processes. Documented system configurations and changes.
  • Assisted with data migration activities such as cleansing of data and mapping of source to target systems.
  • Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.

SALESFORCE ADMINISTRATOR/DEVELOPER

Techpro-compsoft Pvt.Ltd
Noida
04.2022 - 05.2023
  • Company Overview: Implementation of Field Service Lightning Cloud for a Broad Band-based company.
  • This Project implemented Field Service Lightning (FSL) and integrated and its app with Salesforce.
  • It enabled tracking of service engineers' activities, even in offline zones, and synchronized crucial Objects between Salesforce and Linnet app, improving efficiency and data accuracy.
  • Developed custom solutions using Apex, Visualforce, and LWC to extend Salesforce functionality.
  • Integrated FSL with [Third-party Systems] to streamline data flow and enhance user experience.
  • Designed and implemented automation solutions using Salesforce Flows and Process Builder to reduce manual tasks and increase productivity.
  • Implementation of Field Service Lightning Cloud for a Broad Band-based company.

Education

Bachelor of Engineering - Electronics and Communication

Anna University
Chennai
07.2013

Skills

  • Data Modelling
  • Flows
  • Approvals
  • Data Loader
  • Reports
  • Dashboards
  • Custom Development
  • Sales Cloud
  • Service Cloud
  • APEX
  • Visualforce
  • SOQL
  • SOSL
  • DML
  • LWC
  • Async Operations
  • Batch
  • Queue
  • Schedule Classes
  • Triggers
  • HTML
  • CSS
  • JavaScript
  • VS Code
  • Salesforce Integration
  • Rest Api

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer
  • Lightning Experience Reports & Dashboards Specialist (Superbadge)

Timeline

SALESFORCE CONSULTANT

DCC Services Pvt.Ltd
04.2024 - Current

SALESFORCE DEVELOPER/ADMINISTRATOR

Techpro-Compsoft Pvt.Ltd
11.2023 - 03.2024

SALESFORCE ADMINISTRATOR

Blue-think It Solutions and Pvt.Ltd
05.2023 - 09.2023

SALESFORCE ADMINISTRATOR/DEVELOPER

Techpro-compsoft Pvt.Ltd
04.2022 - 05.2023

Bachelor of Engineering - Electronics and Communication

Anna University

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Amritesh Kumar Singh