Amrithraj Srinivas Devadiga
Softwere
Mangalore
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
10
10
years of professional experience
Work History
Accounts Manager
Velnor Enterprices
12.2020 - 05.2025
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Sales Executive
United Spirits
01.2016 - 03.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Tr. customer support
Mphasis
01.2015 - 01.2016
Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures available. Answering calls/ emails as per client mandated procedures. Updating the Account Status on Client Database.
Education
No Degree - Master Data Science With Generative AI
04.2001 -
Interdisciplinary field that uses scientific methods, algorithms,phyton and machine learning to extract meaningful insights from raw data
High School Diploma -
04.2001 -
It focuses on ship machinery, propulsion, and auxiliary systems. Graduates can work on merchant navy vessels worldwide after completing sea service and regulatory examinations
High School Diploma -
04.2001 -
skilled tradesperson who sets up and operates machine tools like lathes, mills, and grinders to shape raw materials into precision parts
Skills
Account management
Month-end reporting
Account reconciliation
AP and AR management
Business development and planning
Sales funnel management
Basic understanding of Python programming
Machine learning
Timeline
Accounts Manager - Velnor Enterprices
12.2020 - 05.2025
Sales Executive - United Spirits
01.2016 - 03.2020
Tr. customer support - Mphasis
01.2015 - 01.2016
Edunix - No Degree, Master Data Science With Generative AI
04.2001 -
Western Institute of Technology - High School Diploma,
04.2001 -
Hebich Tecnical Trainning Institute - High School Diploma,
04.2001 -