Amrut Trasi
Hyderabad
Summary
I am a seasoned Senior Manager, currently working at Quess Corp Ltd., with extensive experience in cloud engineering and transformation. With over 12 years in service delivery and cloud solutions, I have collaborated with industry leaders like Capgemini, Deloitte, Microsoft, and PwC in providing comprehensive cloud solutions. I am adept at managing PaaS and SaaS applications with a focus on cost optimization and am actively involved in large-scale cloud migrations. My career reflects a commitment to delivering high-quality solutions while driving team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager
QuessCorp
Hyderabad
03.2025 - Current
- Responsible for handling end to end Migration of servers from VMC Cloud to AWS which includes -
- Leading engineers to manage cloud services.
- Responsibilities include:
- Technical Leadership and SME in the Area
- Handle Escalations
- Responsible and Ownership of Ops Service delivery
- Incident Management
- Support and troubleshooting of Staging/ Production environments
- Response and Resolve incidents as per SLAs
- Organise, Anticipate, Plan team to work as On-Call in shifts for multiple services
- Maintain Service High Availability
- Release Management
- Tests and Deploys solutions and automate to replace manual processes
- Builds and maintains deployment tools/ procedures
- Zero down-time deployments and a high availability
- Defining and building innovative solution methodologies and assets around Infrastructure, cloud migration and deployment operations at scale.
- Works with service teams to resolve complex issues that require troubleshooting and knowledge of code.
- Keeps documentation up to date and resolving similar tickets with lower turnaround time and within SLA
- Ensures production security posture
- Ensures monitoring is robust and effective
- Change Management
- Performing Root Cause Analysis
Senior Cloud Consultant
Eitacies Solutions
11.2023 - 12.2024
- Relevant experience in Service Delivery, Cloud working with Eitacies as a Senior Cloud Devops Consultant and deliver cloud-based solutions for Managing PaaS and SaaS based applications, configuration, implementation in cloud environment, SOC 2 assessment/remediation and deploying multiple applications successfully as part of various design entire list of actionable for the Client to setup leadership on automation projects to showcase to the clients on Automation capabilities using tools and AI
- Comes with around 12 years of rich experience in Service Operations and IT management Currently Enterprises. Responsible for reviewing and implementing Azure cloud well-architected framework.
- Demonstrated cost optimization and reduction of cost of around 5000 USD upwards.
- High scale migrations for large Enterprises.
- Lift & Shift as well as custom. Worked with Has deployed and worked on monitoring tools like SCOM, Grafana, Prometheus, Azure Log Analytics and Cloudwatch to monitor infra and app Worked on O365, PowerApps and DevOps tool to Devops, Gitlab, IaC ITSM, SOC2 Incident Manager Responsible for on-premise to cloud Migrations
- Led project with a reporting team of 7 members under him
Senior Associate 2
PwC Service Delivery Center
06.2022 - 06.2023
- Has worked with PwC US as a Senior Cloud Consultant and deliver cloudbased solutions for Enterprises.
- Responsible for reviewing and implementing cloud architecture for Enterprise wide.
- Managed PaaS and SaaS based applications, configuration, implementation in cloud environment and deployed multiple applications successfully as part of various projects.
- Led project with a reporting team under to deliver high scale migrations for large Enterprises.
- Worked on O365, PowerApps and DevOps tool to design entire list of actionable for the Client to setup Cloud with O365, manage controls, define IAM roles and permissions and also configure apps and their workloads across the cloud platform.
- Been responsible for on-premise to cloud Migrations both Lift & Shift as well as custom.
- Worked with leadership on automation projects to showcase to the clients on Automation capabilities using tools and processes like CI/CD, PowerShell, Bash shell scripting, Power Automate etc.
- Core cloud platform being Azure, also worked on Migration of Application and infrastructure from on-premise to cloud Platform, Automations and Project Management.
- Has worked on AWS, IAM, Terraform, Cloud Formation, VPC, EC2, RDS, S3, IAM, API Gateway, Lambda, Route53, Elastic Search, Kubernetes, docker etc.
- Mentored new joiners on live projects and knowledge transfers.
Assistant Vice President IT
Axis Bank Limited
04.2021 - 05.2022
- Currently works with Axis Bank as an AVP - IT for Cloud COE team and has an overall relevant experience of 9.2 years in IT operations, cloud support and delivery.
- Works with Cloud Center of Excellence and leads Cloud Operations.
- Has strong expertise architecting, and delivering end-to-end infrastructure for high audience platforms.
- Established IT processes and governance along with setting up RACI model for smooth and defined operational flow.
- Exposure to industry and IT methodologies & frameworks such as ITIL.
- Leads a team of 21 engineering members.
- Handles daily operational delivery like provisioning and deployment, application onboarding, scalability, troubleshooting infra and platform related issues over AWS and Azure, handling service requests, major incident management etc.
- Hands on experience in designing, building and implementing Microsoft solutions based around Azure IaaS and PaaS.
- Experience in EKS and AKS deployments (Kubernetes).
- Strong understanding of features and capabilities of AWS (VPC, EC2, RDS, S3, IAM, API Gateway, Lambda, Route53, Elastic Search) and IAM.
- Strong skills in analysis, organization, and escalation.
- Creation of Golden AMIs and snapshots with hardened OS through which all provisioning and deployments are carried out ensuring and promoting security best practices.
- Cloud architecture review along with Enterprise Architecture team in compliance with the Bank's policies.
- On-boarding web applications to Cloud platform and works with stakeholders to identify their requirements and suggest best implementation guidelines.
- Migration of Application Servers from on-prem to cloud (Lift & Shift), Modernization and assisting with best practices to App owners and stakeholders.
- Customer major-incident management, troubleshooting and resolving end user issues, providing RCA.
- Patch Management of Windows and Non-Windows servers using SCCM, WSUS, Amazon SSM, Bigfix.
- Cloud monitoring configuration, management and integration using AWS Cloudwatch, Azure log analytics, SNS, integration of Dynatrace alerts.
- Strong scripting skills in powershell, bash and coding in C#.Net.
- Strong team leadership experience.
Support Specialist
Microsoft
02.2020 - 03.2021
- Azure Platform Engineer and SME providing solutions and support for Azure platform issues globally.
- Worked on IaaS, PaaS and SaaS and delivered solutions for Enterprise wide Clients and Customers.
- Worked alongside Azure product team to identify bugs and report them to the product team.
- Was responsible for providing architecture recommendations and implementation of architected designs and solutions.
- Worked for APAC and EMEA customers world wide.
- Took care of critical and major incidents and outages to deliver seamless service to customers.
- Worked on out of the box automation to reduce escalations by automating communication channels for enhanced notifications to be pushed during unplanned outages and incidents.
- Received appreciations from architects and customers on solutions delivered towards complex problems.
- Worked on RCA post problem identification and resolution.
Assistant Manager IT Operations
Deloitte Support Services India Pvt. Ltd.
04.2016 - 02.2020
- Responsible for a team size of 40 members and into Service Operations.
- We support all applications hosted in Deloitte US Datacenter.
- Provide client and end customer support through various technologies like Service Now, Grafana, Moogsoft, SCOM, F5 load balancer, Hypervisors, Azure, AWS.
Senior Analyst L3
Deloitte
04.2016 - 09.2019
- Working as a Deloitte Support Engineer on technical issues related to server performance, web application monitoring using SCOM, F5 load balancer, IIS, scom, SCVMM, Hyper-V, VMware VSphere Client, SDM ticketing tool, technical assistance calls(TAC), Powershell Scripting etc.
Senior Software Engineer
Capgemini
02.2013 - 04.2016
- Infrastructure Operations - Core Server Monitoring, Alert Resolution, Working on Microsoft Virtualization.
Senior Software Engineer
Capgemini India Pvt. Ltd.
07.2015 - 03.2016
- Working as a Monitoring Tools SME and support Senior SMEs in products based problem resolution.
- Also troubleshoot AD related issues and bring out resolution on a timely manner as per the SLA.
- Coordinate with product vendors and different team to identify root cause of the problem and work as a team to resolve it.
- Also working as an Automation Expert for the team by writing effective powershell scripts to ease routine and complex tasks.
- Provide training to new team members and other team members of the process, technical workflow.
Software Engineer
Capgemini India Pvt. Ltd.
07.2014 - 07.2015
- Monitoring Servers located across the globe, communicating with on-site engineers, vendors to troubleshoot server OS/Hardware related issue and working towards effective resolution of the problem ticket.
- Microsoft and HP technologies are used for monitoring, BMC Remedy for problem tickets.
Support Engineer
Capgemini
02.2013 - 07.2014
- Working as an Infrastructure Monitoring Analyst Monitor and Troubleshoot L1 & L2 Level Server & OS issues.
- Use Monitoring Tools such as Microsoft System Center Operations Manager, Microsoft System Center Virtual Machine Manager, Hyper-V, HP System Insight Management, BMC Remedy, Host Monitor.
- Communication with site contacts of EMEA, APAC, AMER, UK, US regions and effective resolution of problems.
- Work on AD issues of DNS, DHCP, OS troubleshooting, RAID configuration etc.
- Well versed with SCOM monitoring, installation and configuration, creating and managing rules and monitors, generation and scheduling reports, creating overrides, working with MM mode, intake and outtake of servers, creating health check reports, monitoring heartbeat and node down issues, account lock up events etc.
- Monitoring hardware events with HPSIM, creating HPSIM reports, discovering and managing agents, carrying firmware revisions etc.
- Creating vhd for new servers using hyper-v, managing virtual servers using hyper-v, troubleshooting issues etc.
- Intake of Servers in SCVMM, creating new hosts etc.
- Basic Scripting in VB for automation.
- Also have basic knowledge of exchange servers and troubleshooting issues.
Education
B.Sc - Computers
Mumbai University
01.2012
12th - Karnataka, English
01.2009
10th - Maharashtra, English
01.2006
Skills
- Azure
- AWS
- IaaS
- PaaS
- Powershell
- Terraform
- Infrastructure Monitoring
- SCOM
- Incident Management
- Devops
- ITIL
- Hyper-V
- Virtualization
- Problem Management
- Docker
- Azure Devops
- Terraform
Certification
- Microsoft Certified Professional, Server Virtualization and Hyper-V
- ITIL Certified
- AMRUT
- TRASI
Languages
- English
- Hindi
- Marathi
- Kannada
Languages
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Senior Manager
QuessCorp
03.2025 - Current
Senior Cloud Consultant
Eitacies Solutions
11.2023 - 12.2024
Senior Associate 2
PwC Service Delivery Center
06.2022 - 06.2023
Assistant Vice President IT
Axis Bank Limited
04.2021 - 05.2022
Support Specialist
Microsoft
02.2020 - 03.2021
Assistant Manager IT Operations
Deloitte Support Services India Pvt. Ltd.
04.2016 - 02.2020
Senior Analyst L3
Deloitte
04.2016 - 09.2019
Senior Software Engineer
Capgemini India Pvt. Ltd.
07.2015 - 03.2016
Software Engineer
Capgemini India Pvt. Ltd.
07.2014 - 07.2015
Senior Software Engineer
Capgemini
02.2013 - 04.2016
Support Engineer
Capgemini
02.2013 - 07.2014
B.Sc - Computers
Mumbai University