Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Amruta Mahajan

Amruta Mahajan

Bengaluru

Summary

QA professional with 14 years' experience leading and managing QA teams across various domains. Skilled in test strategy development, vendor/supplier management, risk management, defect management, release management, and test execution. Successfully led a QA team of up to 24 members, ensuring effective coordination and collaboration. Strong experience in collaborating with external stakeholders, vendors, and program/project teams. Mentoring and building capability for System Integration Platform and Shell Fleet Hub.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Software QA Specialist

Shell India Markets Pvt. Ltd.
11.2016 - Current
  • Leading a diverse and dynamic team of max
  • 24 QA team members, providing direction, defining and evaluating team goals, managing deadlines, creating positive and supporting environment, assessing individual efficiency and continuous improvement
  • Developed and executed comprehensive test strategies, plans and resource allocation
  • Managed the entire defect lifecycle, including identification, prioritization, and resolution
  • Additionally implemented effective risk mitigation strategies and provided regular progress reports
  • To support team growth and knowledge sharing, interviewed 32 candidates throughout the project tenure and built the capability, established training sessions, KT repositories to facilitate knowledge transfer and ensure a smooth onboarding and transitions for new joiners
  • Collaborating closely with cross-functional teams within and outside Shell, established efficient ways of working, defined QA processes and defect management procedures, and coordinated UAT activities
  • Also actively engaged with business champions and product owners to ensure successful testing and timely production go-live
  • Successfully led parallel projects/deliveries, actively contributed to design optimization, team culture development, and stakeholders management
  • Conducted IT accessibility testing and participated in business demos

Software QA Specialist | Senior Tester

Shell India Pvt. Ltd.
12.2016 - 07.2021
  • Led testing for multiple modules, including Site Operations, Integrations (global and local interfaces), Loyalty, Payments, and Tandem
  • Led Shell's inaugural migration project from on-premises systems to SIP Azure, successfully managing a simultaneous migration for multiple markets including Belgium, Singapore, and Poland
  • Despite facing challenges such as smaller team size, complex landscapes, vendor agile delivery, tight timelines, unclear requirements, and numerous stakeholders, I effectively coordinated testing activities and provided extended, proactive support
  • Managed test preparation, reviewed test cases, prepared test data, and executed tests for all markets using ALM QC
  • Contributed to test planning and collaborated closely with business stakeholders for User Acceptance Testing (UAT)
  • Played a key role in building the SIP Azure testing capability
  • Workshop with vendor in San Francisco to understand the product and its integration with SIP Azure, aligning on effective working methodologies
  • Additionally, I collaborated with Singapore business team to conduct UAT testing, boosting their confidence and ensuring alignment on loyalty requirements

Senior Software Engineer | Senior Tester

Accenture Services Pvt. Ltd.
12.2009 - 11.2016
  • 6.11 years of experience working at Accenture across diverse domains, including Retail, Life Sciences and Products
  • Led testing teams of up to five resources on multiple projects
  • Demonstrated extensive expertise in quality assurance, including test preparation, test planning and execution using QC 9.2
  • Proficient in analyzing functional and design specifications
  • Provided daily status reporting and effectively managed defect lifecycles

Education

Masters - Computer Applications

Visvesvaraya Technological University
Belgaum, Karnataka

Skills

  • HP ALM Implementation Expertise
  • Azure DevOps Expertise
  • Jira Proficiency
  • Supplier Relationship Management
  • Test Planning and Execution
  • Risk Assessment Expertise
  • Cross-Functional Collaboration
  • Strategic Decision-Making
  • Analytical Problem-Solving
  • Lifecycle Management Expertise
  • Cross-Platform Compatibility Testing
  • Performance monitoring
  • Communication proficiency
  • Sound quality management techniques
  • Defect tracking
  • Collaboration skills

Certification

  • Certified HP AIS Application Lifecycle Management V11
  • Certified Card Payment Systems Professional
  • ISTQB Foundation Level
  • ISTQB Test Agile Tester
  • ISTQB AI tester
  • AZ-900 Azure Fundamentals
  • Certified in Level 1 course on the Fundamental of energy industry value
  • Certified in Energy Industry Generalist Certification
  • Power BI Bootcamp

Accomplishments

    · SRA award for successful delivery of replacement market. (2017).

    · Quarterly award for

    - Quality and Process Champion. (Q4 2021).

    - Business Mobility IDT Leadership Team for exceptional work, outstanding leadership and organizational skill. (Q3 2023)

    - Exceptional leadership in managing a large testing team, building their capabilities, and effectively managing stakeholders to ensure on-time and quality delivery

    · Certificate of Appreciation from Senior PLM Fleet Solution.

    · Received multiple monthly awards for excellent support for integration interfaces, dedication and successful delivery of complex SFH RE Cards modules, as well as their leadership in achieving significant milestones. (2023)

    · Received multiple awards in previous organization for “Builds Technical Capability”, “Organizes Quality Work Efforts”, “Anticipates and Handles Critical Situations”, “Drives for Value Added Results”. (2010 – 2014)

Timeline

Software QA Specialist | Senior Tester

Shell India Pvt. Ltd.
12.2016 - 07.2021

Senior Software QA Specialist

Shell India Markets Pvt. Ltd.
11.2016 - Current

Senior Software Engineer | Senior Tester

Accenture Services Pvt. Ltd.
12.2009 - 11.2016
  • Certified HP AIS Application Lifecycle Management V11
  • Certified Card Payment Systems Professional
  • ISTQB Foundation Level
  • ISTQB Test Agile Tester
  • ISTQB AI tester
  • AZ-900 Azure Fundamentals
  • Certified in Level 1 course on the Fundamental of energy industry value
  • Certified in Energy Industry Generalist Certification
  • Power BI Bootcamp

Masters - Computer Applications

Visvesvaraya Technological University
Amruta Mahajan