Amruta Suresh Kulkarni
Mysore
Summary
Experienced Deputy Manager with in-depth knowledge of sales strategies, scheduling, recruitment, money handling and employee relations. Gifted leader with strong communication skills and team player mentality. Consistently achieve high level of personal integrity with strong commitment to personal growth.
Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.
Hardworking and ambitious Deputy Manager with a 02 year background in the Axis bank ltd industry. Exceptional leadership and mediation traits. Dedicated to ensuring all associates provide the highest level of customer service.
Overview
11
11
years of professional experience
Work History
Deputy Manager
AXIS BANK LTD
MYSORE
05.2018 - Current
- Worked closely with customers to understand needs and resolve diverse issues.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup and processed credit card payments.
Senior Officer
ICICI BANK LTD
BANGALORE
05.2017 - 11.2017
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Cashier
KISAN CHITS PVT LTD
TERDAL
08.2014 - 05.2016
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Post Graduation Diploma in Banking Organization - Banking And Financial Support Services
INSTITUTION oF FINANCE AND BANKING
Belgaum, india12.2016
Master of Commerce - Accounting And Finance
SRA COMMERCE COLLEGE BANAHATTI
BANAHATTI, INDIA08.2014
BACHALORE oF COMMERCE - Accounting And Finance
COMMERCE BHS ARTS AND TGP SCIENCE COLLEGE JAMAKHANDI
JAMAKHANDI, INDIA06.2012
Skills
- Quick decision-making abilities
- Sound skills in sales
- Conflict resolution expertise
- Product and service knowledge
- Project management abilities
- Time Management
- CRM
Languages
English
Intermediate
B1
Hindi
Proficient
C2
kannada
Beginner
A1
Timeline
Deputy Manager
AXIS BANK LTD
05.2018 - Current
Senior Officer
ICICI BANK LTD
05.2017 - 11.2017
Cashier
KISAN CHITS PVT LTD
08.2014 - 05.2016
Post Graduation Diploma in Banking Organization - Banking And Financial Support Services
INSTITUTION oF FINANCE AND BANKING
Master of Commerce - Accounting And Finance
SRA COMMERCE COLLEGE BANAHATTI
BACHALORE oF COMMERCE - Accounting And Finance
COMMERCE BHS ARTS AND TGP SCIENCE COLLEGE JAMAKHANDI
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