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AMRUTI BIKET
Collection Analyst
Bangalore
Summary
Results-driven Finance Operations professional with 7+ years of experience across Accounts Receivable (AR), Order-to-Cash (O2C), collections, payment processing, reconciliations, billing, dispute resolution and credit risk. Experienced in managing high-volume North America and South Africa AR portfolios, improving cash flow, resolving discrepancies and supporting month-end activities. Strong exposure to JDE, SMS, SAP, Oracle Cloud, NetSuite, HighRadius and advanced Excel reporting.
Overview
1
1
Language
10
10
years of professional experience
Work History
Management Trainee - Finance
Genpact
Bangalore, Karnataka
01.2026 - 09.2026
- Managed end-to-end AR collections activities for North America and South Africa portfolios, focusing on past-due accounts and timely cash realization.
- Performed collections using HighRadius and worked with JDE and SMS systems to review invoices, account balances, payment status and customer notes.
- Investigated and resolved billing discrepancies, disputes and account issues by coordinating with customers and internal teams.
- Reviewed JDE purchase-order details, billing frequency and tax-exemption information to support accurate invoicing and collections.
- Coordinated cash applications by providing remittances to the Cash Application team and followed up on unapplied payments and banking-statement items.
- Supported billing corrections, manual billing/address updates, job-card processing and customer documentation through OnBase/SMS workflows.
- Prepared cash-collection reports, maintained payment-status notes and contributed to settlement and cash-flow strategies for overdue accounts.
Collections & Finance Operations Analyst
Accenture Pvt. Ltd.
08.2019 - 11.2025
- Managed end-to-end Accounts Receivable lifecycle including invoicing, collections and reconciliation for multiple client portfolios.
- Processed high-volume invoices using SAP, Oracle Cloud and NetSuite, maintaining 95%+ accuracy.
- Performed customer account reconciliation and resolved discrepancies to maintain a clean AR ledger.
- Reduced AR aging through structured follow-ups and dispute-resolution strategies; generated AR aging reports and supported month-end closing.
- Monitored customer credit limits, supported risk mitigation and ensured compliance with financial policies and internal controls.
- Managed generic mailbox queries and high-volume change-control requests.
Senior Customer Service Associate
First Source Ltd.
01.2018 - 07.2019
- Coordinated service-ticket dispatch and scheduling based on customer priority; resolved escalations and maintained service delivery standards.
- Supported insurance billing, premium collections, policy adjustments/endorsements validation and reconciliations.
Process Associate
Indigo Airlines
07.2016 - 11.2017
- Handled document verification and boarding operations while adhering to company policies, operational SLAs and regulatory standards.
Education
Bachelor of Arts -
Dhempe College of Arts & Science
Goa01-2015
Skills
Accounts Receivable (AR)
Order-to-Cash (O2C)
Collections
Invoice Processing & Billing
Cash Application
Account Reconciliation
Credit Risk
Dispute Resolution
Month-End Closing
Internal Controls & Audit Support
HighRadius
JDE
SMS
SAP
Oracle Cloud
NetSuite
Advanced MS Excel (Pivot Tables, VLOOKUP)
SLA & TAT Management
Kofax
Sigma
Accomplishments
- Maintained 95%+ invoice accuracy rate.
- Improved on-time payment rate through optimized payment-proposal workflow.
- Reduced AR aging through proactive collections strategy.
Timeline
Management Trainee - Finance
Genpact
01.2026 - 09.2026
Collections & Finance Operations Analyst
Accenture Pvt. Ltd.
08.2019 - 11.2025
Senior Customer Service Associate
First Source Ltd.
01.2018 - 07.2019
Process Associate
Indigo Airlines
07.2016 - 11.2017
Bachelor of Arts -
Dhempe College of Arts & Science