Volunteering at a backpacking hostel: Assisted at reception and café operations, and managed guest engagement events during Christmas and New Year’s Eve
SAWAN KUMAR
.
Gurugram
Summary
Management trainee and finance professional with 5+ years of experience at Genpact. Expertise in order to cash (O2C), and accounts receivable (AR). MBA in marketing and international business complemented by a strong background in retail management and business development. Focused on utilizing analytical skills and innovative solutions to enhance financial workflows and operational efficiency.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Management Trainee
GENPACT
10.2025 - Current
- Assisted collection managers in analyzing collector efficiency through process enhancements.
- Supported implementation of agentic AI frameworks for financial reporting and workflow improvements.
- Ensured accuracy in high-volume transaction environments while adhering to global accounting standards.
- Gained knowledge on mentoring, training, and managing my own staff by shadowing senior staff.
- Participated in recruitment processes, including interviewing and selecting candidates.
Process Developer
GENPACT
02.2021 - 10.2025
- Assisted in managing accounts payable and international accounting cycles for client.
- Supported reconciliation processes to minimize outstanding variances, and enhance audit readiness.
- Collaborated with teams to ensure compliance with accounting standards.
- Evaluated potential risks associated with proposed changes to existing processes, proposing mitigation strategies when necessary.
Department Manager
VISHAL MEGA MART
02.2019 - 07.2020
- Directed daily operations, merchandising, and sales forecasting for high-traffic retail departments.
- Managed end-to-end staff recruitment, training, and performance management to achieve departmental goals.
- Consistently exceeded sales targets by implementing data-driven inventory and customer service strategies.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends, and prepared reports for management.
- Led a team of over 15 staff members, overseeing daily operations, and driving performance through targeted coaching.
Business Development Intern
6D LONDON
05.2018 - 07.2018
- Conducted market research on consumer buying behavior for personal care products to identify growth opportunities.
- Developed marketing insights and strategies to improve brand positioning and market share.
- Used data to build strategies for targeting specific markets and consumer demographics.
- I cold-called and spoke to clients about product offerings and services.
- Researched trends to gather data and implement innovative strategies.
Membership Consultant
FITNESS FIRST INDIA
12.2016 - 06.2017
- Drove membership sales and renewals through cold calling, walk-in leads, and outreach programs.
- Maintained detailed CRM records and customer feedback loops to improve service delivery.
- Developed new ways to increase member numbers and retention through proactive sales strategies.
- Supported members in achieving personal goals, encouraging member retention, and referrals.
Education
MBA - Marketing
Chandigarh University
01.2019
B.Com -
Veer Bahadur Singh Purvanchal University
01.2016
Skills
Order-to-Cash (O2C)
Accounts Receivable (AR)
Agentic AI Applications
Financial Analysis
Team Leadership
Certification
- Lean and Six Sigma Certification - Process Excellence.
Interests
Timeline
Management Trainee
GENPACT
10.2025 - Current
Process Developer
GENPACT
02.2021 - 10.2025
Department Manager
VISHAL MEGA MART
02.2019 - 07.2020
Business Development Intern
6D LONDON
05.2018 - 07.2018
Membership Consultant
FITNESS FIRST INDIA
12.2016 - 06.2017
MBA - Marketing
Chandigarh University
B.Com -
Veer Bahadur Singh Purvanchal University