To be effective performer by utilising my knowledge gained towards achieving organisation’s vision by infusing new ideas and being a strong team builder.
Knowledgeable professional with 4+ years in compliance-related positions. Strong verbal and written communication skills with a systematic and diligent approach.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Audit and Compliance Manager
TCS
Bengaluru
05.2019 - 11.2023
Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
Collaborated with contract team to review client contracts and facilitate personnel compliance training.
Conduct internal audits of compliance processes and procedures to identify areas of non compliance and recommend corrective actions.
Develop and maintain a risk-based audit programme to ensure compliance with internal , external and regulatory requirements.
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Developed and delivered training programs to inform new and current employees about compliance issues.
Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
Prepared records and data for regular audits.
Managed compliance efforts, reporting and audits.
Business Process Analyst
Hewlett Packard Enterprise Pvt.Ltd
Bangalore
08.2016 - 04.2018
Responsible in researching processes, collecting data, analyse business processes and workflows with the objective of finding out how they can be improved or automated
Specialized in developing new business process and comprehensive process research
Duties:
Provides rebates to the reseller for their loyalty and consistent business and service provided to HPE over the EMEA countries
CDM Data Maintenance (Partners, Retailors, Distributors) using SAP, SANDY, ECLIPSE and BOE Tools
END TO END knowledge on channel sales support operations, including pay file extraction, bonus validation, invoice processing, invoice communication and Siebel usage to identify the flagging and partner contact details
Extraction and analysis of payment reports from SAP and RH( Rebates higher) tool
Have been involved in posting payments in SAP to HP partners across EMEA region
Cleared all payment related queries within the given time with accuracy to ensure a smooth payment run when there is huge pay file volumes
Maintain and update all bank details of eligible partners for bonus
Identify and recommend new business process solutions
Identified and fixed problems with existing processes
Monitoring, measuring and providing feedback on process performance
Able to work with tight deadlines
Willing to work long hours to complete important projects
Train and manage junior systems analysts.
Business Analyst
Test Yantra Software Solutions
Bangalore
10.2014 - 02.2016
Responsible for developing and maintaining commercially productive relationships with both new and existing clients
Identifying every potential sales lead and making the most out of every opportunity to increase the revenue and profitability of the organisation
Duties:
Promote the organisation’s brand to key buyers
Involvement in Client Account Management ensuring generation of repeat business from the client’s end
Generating new business both in face to face meetings and over the phone
Writing up concise, value-based sales proposals
Replying to all customer enquiries in a timely and accurate manner
Developing and maintaining a database of all contacts
Ability to react quickly to emergency situation or new customer requirements
Identifying the specific needs of customers, then creating bespoke solutions for them
Sharing knowledge and expertise in a highly professional manner
Facilitated and successfully engaged in customer negotiations providing at least 10 new contracts a month.
Customer Associate
TE-Connectivity
Bangalore
05.2013 - 10.2014
Order Process Management
Supports Order process management for APAC region
Worked on purchase order transactions like: Invoice print, Forecast, Order acknowledgment, Order confirmation, Intercompany, Order Entry, Order change etc.in SAP tool
Responsible for updating of material master information in TE Connectivity material portal and handling customer queries on purchase order requisition.
Education
Bachelor Of Commerce -
Jyoti Nivas College
06.2010 - 05.2013
Pre University College -
Jyoti Nivas College
04.2008 - 05.2010
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Jyothir Vikas School
Skills
PERSONAL DETAILSDOB: 26thApril, 1992Nationality: IndianGender: Female