AMULYA SAHU
Software Engineer
Bengaluru
Summary
Results-driven Test Engineer with over 10 years of experience dedicated to enhancing design and manufacturing processes through the development of cost-effective, innovative testing systems. Expertise in minimizing wasteful spending by implementing reliable pre-release inspection strategies while consistently improving production outcomes within budget constraints. Proficient in project management and skilled in various testing methodologies, including manual and automated tools such as AI Tools, Co pilot, Test Case creation, and TCS Mastercraft for defect analysis. Comprehensive knowledge of the complete Software Development Life Cycle (SDLC) and familiarity with Agile frameworks ensure a thorough approach to identifying and documenting defects effectively.
Overview
11
11
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Senior Test Engineer
Indegene Limited
Bengaluru
03.2021 - Current
- . Working in the healthcare domain improved defect detection by implementing a new exploratory testing approach, resulting in 25% fewer defects reaching production.
- Conducted regression testing for iterative software releases, contributing to a stable platform that achieved a 99.5% satisfaction rate from internal users.
- Participated in biweekly sprints to provide timely QA feedback, enabling the team to meet 100% of product launch deadlines.
- Innovative performance testing strategies that improved system reliability by 25% during peak usage times.
- Mentored a team of 10 junior test engineers, enhancing their skill sets and overall team performance. enhancing team productivity and reducing onboarding time by 50%
- Collaborated closely with development teams to refine software designs, resulting in a 20% drop in critical bugs post-launch.
- Participated in daily stand-up meetings and ensured test case alignment with user stories, which helped in achieving sprint goals with 95% accuracy.
- Executed detailed test plans for new processor models, contributing to the market release.
- Created co-pilot agents to reduce manual writing of test cases.
- Created test cases from the website URL, PDF, Figma design files, BRD, and FSD link matrix.
- Conducted root cause analysis on defects discovered during testing, enabling quick resolution and minimizing risk of future occurrences.
- Reproduced defects and documented findings.
- Optimized resource allocation, leading to cost savings without compromising on quality assurance efforts.
- Collaborated with inter-departmental teams and subcontractors to verify accurate application of prescribed testing protocols.
- Developed customized testing strategies tailored to each project''s unique requirements, ensuring thorough evaluation of product functionality.
- Implemented performance metrics to measure and track the effectiveness of test strategies, informing data-driven decision-making processes.
- Increased defect detection rates through rigorous test case creation and efficient execution, reducing post-release customer complaints significantly.
- Led cross-functional teams to ensure timely delivery of high-quality products.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
UAT Test Analyst
TCS Pioneer, ITPL
Bengaluru
02.2018 - Current
- Debugged code and located root causes of problems by reviewing configuration files and logs
- Authored and maintained well-organized, efficient and successful manual test cases for entire team
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Implemented use of Banks and Dev plus tools to illustrate project features and requirements certain products and features
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Identified and tracked defects with TCS MasterCraft (Devplus), TCS Bancs, to supported developers in resolving problems by completing additional tests
- Tracked, prioritized and organized defects with Mater craft devplus, working with development team to facilitate timely corrections
- Created accurate and efficient test scripts in selenium to manage automated testing of certain products and features
- Performed UAT testing, SYSTEM testing and Regression tests on modules and full software implementations for 2 major releases per year
- Collaborated with developers and product owners to stay current on product features and intended functionality
Service Desk Engineer
Vodafone Shared Service
03.2017 - 11.2017
- Provided solutions to operations issues for users of windows and for industry used software’s, working closely via phone, email, live chat and web teleconference with end users
- Documented all transactions and support interactions in system for future reference and addition to knowledge base
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Broke down and evaluated user problems using test scripts, personal expertise and probing questions
- Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to questions
- Removed malware, ransomware and other threats from laptops and desktop systems
- Analyzed system issues and software issues to identify troubleshooting methods needed for quick remediation
- Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution
- Website-www.vodafone.com
Technical Support Engineer
Purple Tab Software Solutions LTD
01.2016 - 02.2017
- Configured hardware, devices and software to set up work stations for employees
- Developed work-flow charts and diagrams to ensure production team compliance with client deadlines
- Broke down and evaluated user problems using test scripts, personal expertise and probing questions
- Collaborated with vendors to locate replacement components and resolve advanced problems
- Monitored systems in operation and input commands to troubleshoot areas such as firewall and network related issues
- Helped streamline repair processes and update procedures for support action consistency
- Coordinated with systems partners to finalize designs and confirm requirements
- Developed technical designs for customers, consultants and contractors
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
- Website- www.purpletab.com www.aojtrade.com (client)
Customer Support Associate
Concentrix
04.2015 - 10.2015
- Provided primary customer support to internal and external customers in fast-paced environment
- Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters
- Implemented business and technical client training on new systems and supervised software integration on client's website
- Conducted interviews with key business users to collect information on business processes and user requirements
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results
Education
High School Diploma -
Ispat Vidyalaya
Rourkela, OD03.2008
Bachelor of Science - Computer Science and Engineering
BPUT University
Mandiakudar, OD08.2014
High School Diploma - Computer Science and Technology, Website, Software Design and Development, Computer Science
SCTE&VT (BOARD)
Sundergarh, OD03.2011
Skills
AI Tools
Accomplishments
- Supervised team of 10+staff members.
- Resolved product issue through consumer testing.
- Created PPT presentations with AI platforms
- Awarded with the Best team lead for contributions to website testing and meeting clients requirements for a long time
Certification
Certification in Java. Oracle DB, AI tools certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Test Engineer
Indegene Limited
03.2021 - Current
UAT Test Analyst
TCS Pioneer, ITPL
02.2018 - Current
Service Desk Engineer
Vodafone Shared Service
03.2017 - 11.2017
Technical Support Engineer
Purple Tab Software Solutions LTD
01.2016 - 02.2017
Customer Support Associate
Concentrix
04.2015 - 10.2015
Bachelor of Science - Computer Science and Engineering
BPUT University
High School Diploma - Computer Science and Technology, Website, Software Design and Development, Computer Science
SCTE&VT (BOARD)
High School Diploma -
Ispat Vidyalaya
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
odia
Bilingual or Proficient (C2)
kanada
Upper intermediate (B2)
ADDITIONAL INFORMATION
My Fear: - I don't want my mind to stop working.
watching tech related new stuff
New tech products coming to market about new tech products,tech news