Amy Delphiya Mary Rex
Chennai
Summary
I am thrilled about the opportunity to join a reputable organization that values growth and leadership. With an inherent dedication to hard work and a relentless pursuit of excellence, I am eager to contribute my energy and commitment to the organization's objectives. Together, let's forge a path of innovation and accomplishment, leaving behind a legacy of success and inspiration for others to follow.
Overview
3
3
years of professional experience
Work History
Associate IT Helpdesk
Sutherland Global Services
Chennai
11.2023 - 04.2024
- 6-month tenure at Sutherland as Associate IT Helpdesk Support, specializing in McAfee tech support.
- Enhanced skills in teamwork, time management, multitasking, and communication through global customer interactions.
- Successfully upsold McAfee products while troubleshooting VPN and antivirus issues.
- Proficient in data collection and organization, with expertise in handling complex datasets.
- Skilled in distinguishing unsent and sent emails within large datasets, aiding in effective data management and analysis.
Ecommerce developer support (Internship)
Athenese DX pvt Ltd
05.2023 - 06.2023
- ECommerce developer and support.
- Updating website blog pages
- Testing errors
- Assisting Senior developer
Internshala student partner ISP24
Internshala
09.2021 - 10.2021
- I gain some core responsibility:
- Inculcate the internship culture in my campus.
- Hosting activities like workshops and seminars, events and build relationships with students and faculty.
- To promote Internshala brand, products & services in my campus.
Education
B.Tech information technology -
Loyola institute of technology
HSC/BIO-MATHS -
St.annes matriculation higher secondary school
SSLC -
Cambridge matriculation higher secondary school
Skills
- HTML/CSS/Javascript
- Python
- Cloud computing (AWS)
- Ms Excel sheet
- Machine learning
- SQL
- Positive thinker
- Decisive
- Adaptability
- Time and team management
- Co-operative
- Active learner
- Accept challenges
Languages
- English
- Tamil
- Malayalam
Hobbies and Interests
- Learning languages
- Listening podcast
- Vlogging
Projects
Mini project: April! My personal voice assistant, APRIL-Smart AI virtual voice assistant using python programming language for personally perform task which commanded by user. Final project: Crime Prediction using Linear Regression Model in Geospatial Temporal, To analyse dataset which consist of numerous crimes and predicting the type of crime which may happen in future depending upon various conditions. In this project, we will be using the technique of machine learning and linear regression for crime prediction of india crime dataset. The crime data is extracted from the official portal of open government data (ODG) platform.
Timeline
Associate IT Helpdesk
Sutherland Global Services
11.2023 - 04.2024
Ecommerce developer support (Internship)
Athenese DX pvt Ltd
05.2023 - 06.2023
Internshala student partner ISP24
Internshala
09.2021 - 10.2021
B.Tech information technology -
Loyola institute of technology
HSC/BIO-MATHS -
St.annes matriculation higher secondary school
SSLC -
Cambridge matriculation higher secondary school
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