Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
AssistantManager
Anagh Pathak

Anagh Pathak

PGDM Candidate
Uttarpara Kotrung

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A problem solver, goal oriented and people centric go-getter who strives to be the best. Experienced B2B customer service specialist with over 3 years of experience in Wipro. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

10
10
years of professional experience
8
8
years of post-secondary education
10
10
Certificates
5
5
Languages

Work History

Senior Process Executive

Wipro
Kolkata
05.2018 - 06.2021
  • Generated monthly metric reports, interpreted results and developed processes and solutions.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
  • Provided strategic and operational recommendations for improvement across departments.
  • Dealt with high level escalations from clients, worked in B2B process engagement.
  • Leveraged automation tools and techniques to manage data, optimize workflow and increase efficiency.

Content Writer Intern

Marpu Foundation
Hyderabad
10.2022 - 11.2022
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.

Fundraiser

Odisha Development Management Programme
09.2022 - 09.2022
  • Researched and identified potential donors.
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.

Intern

Lintas Media
Kolkata
01.2015 - 03.2022
  • Analyzed problems and worked with teams to develop solutions.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.

Education

PGDM (Dual Specialization) -

Universal Business School, Karjat
Maharastra, India
06.2022 - Current

Bachelor of Commerce (B.com - Honors) - Accounting And Business Management

St Xavier's College, Kolkata
West Bengal, India
06.2012 - 07.2016

12th Standard (ISC) - Commerce

Don Bosco High School, Liluah
West Bengal, India
04.2010 - 05.2012

10th Standard (ICSE) -

Don Bosco High School, Liluah
West Bengal, India
04.2009 - 03.2010

Skills

    Proficient in MS Office (Excel, powerpoint etc)

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Accomplishments

    1) Full attendance awards in school and college.

    2) Employee of the month 8 times in Wipro.

    3) Letter of Recommendation during internship for excellence

Certification

Six Sigma White belt

Interests

Blogging

Creative Writing

Poetry

Original soundtrack creation

Video Gaming

Film Analysis

Timeline

Six Sigma White belt

11-2022

Content Writer Intern

Marpu Foundation
10.2022 - 11.2022

Inbound Marketing

10-2022

Google Analytics

10-2022

Fundraiser

Odisha Development Management Programme
09.2022 - 09.2022

Google Digital Marketing

09-2022

IBM introduction to cloud

09-2022

Introduction to data analytics

09-2022

Corporate Finance Fundamentals

09-2022

Adobe Animate

08-2022

PGDM (Dual Specialization) -

Universal Business School, Karjat
06.2022 - Current

Excel Advanced and VBA

06-2022

Accounting fundamentals

06-2022

Senior Process Executive

Wipro
05.2018 - 06.2021

Intern

Lintas Media
01.2015 - 03.2022

Bachelor of Commerce (B.com - Honors) - Accounting And Business Management

St Xavier's College, Kolkata
06.2012 - 07.2016

12th Standard (ISC) - Commerce

Don Bosco High School, Liluah
04.2010 - 05.2012

10th Standard (ICSE) -

Don Bosco High School, Liluah
04.2009 - 03.2010

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Anagh PathakPGDM Candidate