Summary
Overview
Work History
Education
Skills
Hobbies And Interests
Languages
Certification
Work Availability
Timeline
Hi, I’m

Anamika Ghosh

Banglore
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Anamika Ghosh

Summary

Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed.

Overview

2
years of professional experience
1
Certification

Work History

Vedantu
Bangalore

Quality Analyst
04.2023 - 08.2023

Job overview

  • Audit call of Sales Associate
  • Giving live feedback base on their Audits
  • Used to Audit video session to find the way of sales and share feedback through mail
  • Responsible for associate improvement and finding loopholes in the process and improving same
  • Improving process to work with sales team.
  • Ensured compliance with company standards, regulations and procedures related to quality control.
  • Developed testing plans for new products based on customer requirements.
  • Identified opportunities for process optimization, cost reduction and improved efficiency.
  • Implemented corrective actions when necessary to improve overall product quality.
  • Assisted in the development of Quality Assurance procedures and protocols.
  • Maintained records of inspection results, test data, and other relevant information.
  • Monitored completed work and provided feedback to improve team member performance.

BYJU'S
Bangalore

Quality Analyst
10.2021 - 12.2022

Job overview

  • Audit calls for checking associate interaction
  • Responsible for quality of feedback
  • Understanding the issues and benefits faced by the cx and improving the same for better product and service experience
  • Auditing orders and understanding the loopholes affecting the Revenue of the Company and retaining the same
  • Taking necessary actions wherever required based on the discrepancies escalated.
  • Conducted root cause analysis to investigate the source of problems in production process.

Education

The Oxford School of Nursing

GNM (Diploma in nursing)
12.2020

Acharya Prafulla Chandra College

Bachelor of Science from Anthropology
08.2017

Skills

  • Microsoft Excel
  • Microsoft Word
  • Quality Improvement
  • Effective marketing
  • Communication skill
  • Time management
  • Operation management
  • Six Sigma Methodology
  • SOP Development

Hobbies And Interests

  • Dairy writing
  • Dance
  • Listing songs

Languages

Bengali
First Language
Hindi
Proficient
C2
English
Proficient
C2
Odia
Upper Intermediate
B2
Assamese
Upper Intermediate
B2

Certification

  • Microsoft Excel Training - 2023
  • Six Sigma Green Belt Training - 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Quality Analyst

Vedantu
04.2023 - 08.2023

Quality Analyst

BYJU'S
10.2021 - 12.2022

The Oxford School of Nursing

GNM (Diploma in nursing)

Acharya Prafulla Chandra College

Bachelor of Science from Anthropology

Similar Profiles

CREATE PROFILE
Anamika Ghosh