Kanishka Goswami
Kolkata
Summary
Enthusiastic and responsible individual committed to continuous learning and exploring new areas. Strong advocate for effective communication as a key to maintaining positive professional and personal relationships.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Quality Analyst
Telemines Infotech Pvt. Ltd.
04.2025 - 10.2025
Audited an average of 50–60 calls per day, ensuring accuracy and quality compliance. Streamlined call scripts by filtering out non-essential information, which reduced handling time and directly contributed to higher customer conversion rates.
Academic Counsellor
National Fitness and Nutrition, Kolkata
02.2023 - 04.2023
- Successfully achieved a sales target of ₹1.5 Lakhs within 2 months, demonstrating strong sales acumen and effective client relationship management. This accomplishment contributed significantly to the overall revenue growth of the team and highlighted my ability to meet and exceed performance goals under pressure.
Content Reviewer
Tech Firefly, Kolkata
09.2022 - 02.2023
Education
Bachelor of Arts - English
Netaji Nagar Day College
01.2022
Arts, Higher Secondary - undefined
Jadavpur High School
01.2018
Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Speed Typing
- Logical Thinking
- Quick Adaptivity
Certification
Underwent Intensive Training on MS-Word, Excel & Powerpoint at Datacom Computer Education, Kolkata
Interests
Reading, Sketching, Working Out, Music, Photography
Awards
Secured 1st Position at Inter State Music Competition, Kolkata
Timeline
Quality Analyst
Telemines Infotech Pvt. Ltd.
04.2025 - 10.2025
Academic Counsellor
National Fitness and Nutrition, Kolkata
02.2023 - 04.2023
Content Reviewer
Tech Firefly, Kolkata
09.2022 - 02.2023
Arts, Higher Secondary - undefined
Jadavpur High School
Bachelor of Arts - English
Netaji Nagar Day College
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