Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Anand C A

Anand C A

Banker
Thrissur

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Manager and Branch Head

The Federal Bank Ltd
Aluva
05.2022 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Assistant Manager

The Federal Bank Ltd
Aluva
10.2011 - 04.2022
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Master of Arts - Business Economics

Cochin University of Science And Technology
Cochin
06.2006 - 08.2008

Bachelor of Arts - Commerce

Mahathma Gandhi University
Aluva
06.2003 - 03.2006

Skills

Staff Management

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Certification

AML/KYC

Interests

Loan documentation and processing

Timeline

Manager and Branch Head

The Federal Bank Ltd
05.2022 - Current

Assistant Manager

The Federal Bank Ltd
10.2011 - 04.2022

Master of Arts - Business Economics

Cochin University of Science And Technology
06.2006 - 08.2008

Bachelor of Arts - Commerce

Mahathma Gandhi University
06.2003 - 03.2006

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