Anand Chatti
Bengaluru
Summary
Dynamic Technical Support Manager at ILC Dover with expertise in downstream process optimization and customer relationship management. Achieved significant improvements in biopharmaceutical equipment sales through innovative containment solutions and effective training programs. Proven ability to lead cross-functional teams and drive project success while enhancing client engagement and satisfaction.
Overview
12
12
years of professional experience
Work History
Technical Support Manager
ILC Dover
01.2022 - Current
- Designed and developed flexible single-use process containment concepts for pharmaceutical and biopharmaceutical customers across India.
- Collaborated with global design teams for translation of concepts into general arrangement drawings.
- Executed ergonomic review, FAT and SAT tests of isolators on site.
- Collaborated with account managers to generate new opportunities, qualify new leads, and achieve specification wins.
- Trained internal and external customers on the application of process powder and liquid containment strategies.
- Contributed towards creating multiple application notes on process containment.
- Implemented effective sales strategies specifically for biopharmaceutical equipment, aligning with industry trends and customer needs.
- Developed a deep understanding of biopharmaceutical equipment products, including technical specifications and regulatory compliance, to effectively communicate value to clients.
- Analyzed sales data to prepare forecasts, reports, and presentations for upper management, ensuring alignment with overall business objectives.
- Worked closely with global marketing, engineering, and product development teams to align sales efforts with product launches and customer feedback.
Scientist II
Pall India Private Limited
Bengaluru
08.2016 - 12.2021
- Executed lab and pilot scale continuous chromatography and filtration trials at customer sites, optimizing downstream processes.
- Investigated filtration device failures and single-use systems to identify root causes.
- Conducted training sessions for internal and external customers on filtration scale-up techniques.
- Led Depth Filtration initiatives within SLS Technology Team in India, addressing optimization challenges.
- Facilitated troubleshooting of depth filtration technologies for the Indian SLS team during scaling efforts.
- Established strong client relationships in biopharmaceuticals to assess technical needs and drive purchases.
- Strengthened customer engagement through practical demonstrations and comprehensive classroom training.
Executive
Biolocal E Limited
Hyderabad
11.2013 - 08.2016
- Developed alternative synthetic fermentation media devoid of animal-derived components for Diphtheria toxin production using design of experiment techniques.
- Achieved twofold increase in toxin production in C. diphtheriae cultures compared to traditional beef-based media.
- Executed scale-up batches for diphtheria vaccine production, reaching capacity of 600 liters.
- Supported downstream process optimization of vaccine products including HIC and IEX chromatography and Tangential flow filtration (TFF).
- Conducted process improvement studies for Pertussis vaccine manufacturing to enhance immunogenicity and reduce toxicity.
Education
Executive MBA - General Management
Indian Institute of Management
Calcutta03-2026
Bachelors of Technology (B.Tech) - Biotechnology
PRIST University
01.2012
Skills
- Downstream process optimization
- Bioprocess troubleshooting
- Pharmaceutical containment design conceptualization
- Isolator commissioning
- Sales lead generation
- Customer relationship management
- Technical training delivery
- Project management
- Process design
References
- Vineet Bhatnagar, +91-9663163011; Email: vineet.bhatnagar@cytiva.com
- Vivek Dubey, +91-9953011601, Email: vivek.dubey@irco.com
Timeline
Technical Support Manager
ILC Dover
01.2022 - Current
Scientist II
Pall India Private Limited
08.2016 - 12.2021
Executive
Biolocal E Limited
11.2013 - 08.2016
Executive MBA - General Management
Indian Institute of Management
Bachelors of Technology (B.Tech) - Biotechnology
PRIST University
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