Anand Desh Pandey
Automobile Professional
Kolkata,WB
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Business Head- Kolkata & Cuttack
OSL Prestige-BMW Motorrad
Kolkata , West Bengal
02.2019 - Current
- Developed and implemented successful strategies for building company sales.
- Set and monitored annual budgets for departments and entire business.
- Established and managed monthly, quarterly and yearly sales plans.
- Participated in monthly training on latest technology trends and products in industry.
- Established team priorities, maintained schedules and monitored performance.
- Supervised staff of (40) personnel by implementing company policies, protocols, work rules and disciplinary action.
General Manager
Mohan Motors Group
Kolkata , WB
06.2016 - 01.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Implemented operational strategies and effectively built customer and employee loyalty.
Branch Operations Manager
DUCATI-Delhi
New Delhi, Delhi
01.2015 - 04.2016
- Trained employees on proper procedures and strategies to improve productivity.
- Cooperated with DUCATI teams to devise efficient marketing strategies and meet company objectives.
- Launched new training program to boost employee skills and staff retention rate.
- Maintained friendly and professional customer interactions.
Senior Executive
Honda Motorcycles & Scooters India Ltd
New Delhi, New Delhi
10.2010 - 12.2015
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Directed market expansions to propel business forward, meet changing customer needs.
- Established clear and competitive goals, growth roadmaps and strategic business plans.
- Streamlined operations to maximize efficiency by shifting operations to online platform.
- Participated in various activities of new products and their regional,national launches .
Sales Manager
Bajaj-Probiking Bajaj Auto Ltd
New Delhi, New Delhi
05.2009 - 09.2010
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Successfully administered various new product launches under Bajaj-Kawasaki alliance.
Senior Associate
Standard Chartered
Mumbai , Maharashtra
06.2006 - 05.2009
- Worked varied hours to meet seasonal and business needs.
- Served as keyholder, overseeing business opening and closing operations.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Managed customer relations through communication and helpful interactions.
Education
SSC (X) - General Studies
RDH High School
Rajgir-Bihar 01.1999 - 03.2000
Intermediate of Science - Science Education
Mahabodhi Collage
Nalanda-Bihar 01.2001 - 05.2002
Bachelor of Science - Physics
Magadh University
Bodhgaya-Bihar 03.2003 - 09.2005
MBA - Financial Services Marketing Operations
ICFAI
Dehradun-Uttarakhand 03.2007 - 02.2009
Skills
Business Process Workflow
Business negotiations
Ethical business conduct
Business Goal Management
Business operations management
Developing business plans
Timeline
Business Head- Kolkata & Cuttack
OSL Prestige-BMW Motorrad
02.2019 - Current
General Manager
Mohan Motors Group
06.2016 - 01.2019
Branch Operations Manager
DUCATI-Delhi
01.2015 - 04.2016
Senior Executive
Honda Motorcycles & Scooters India Ltd
10.2010 - 12.2015
Sales Manager
Bajaj-Probiking Bajaj Auto Ltd
05.2009 - 09.2010
MBA - Financial Services Marketing Operations
ICFAI
03.2007 - 02.2009
Senior Associate
Standard Chartered
06.2006 - 05.2009
Bachelor of Science - Physics
Magadh University
03.2003 - 09.2005
Intermediate of Science - Science Education
Mahabodhi Collage
01.2001 - 05.2002
SSC (X) - General Studies
RDH High School
01.1999 - 03.2000