Anand D Patil
Diploma In Elctronics
Mumbai
Summary
Driven and determined, I excel in my field and strive to reach my true potential. Seeking a challenging and responsible position within your organization, I am committed to serving with diligence, competence, and honesty while consistently delivering exceptional performance. With an optimistic outlook and strong sense of integrity, I approach my work with a positive attitude. Given the opportunity, I can prove myself as a valuable asset to the company, actively working towards achieving its goals.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Customer Support - Installation and Support Team
Infiniti Retail LTD (Croma)
02.2024 - Current
- Connecting with Brands for installation and demo
- Co-ordinating with multiple teams on behalf of brands
- Maintaining C-SAT
- Escalating cases to brands for delayed services
- Handling Day-to-Day operations
Senior Executive
Onsite Electro Services Pvt. Ltd
03.2022 - 02.2024
- Handling Customer desk
- Handling Customers Escalations
- Maintaining C-SAT
- Maintaining customer Relations
- Handling Day-to-Day operations
Senior CRE (Customer Relationship Executive)
Maple Digital Technologies International PVT. Ltd
05.2019 - 03.2022
- Handling Customer desk
- Handling Customers Escalations
- Maintaining C-SAT
- Handling Billing Process and keeping daily track of cash transaction
- Handling auditing of materials
- Maintaining customer Relations
- Handling Day-to-Day operations of Service Centre
CRM, Zone Expert, Commercial
Reliance Retail Limited/Jio
01.2015 - 05.2019
- Handling Customer relationship desk
- Managing Jio Activation Team and tracking Jio Sim Activation status
- Handling HNI clients and providing WOW experience in Jio Experience Zone
- Handling Billing Process and keeping daily track of cash transaction
- Handling auditing of materials
CRM, Material Officer
Poona Elevators
08.2012 - 12.2014
- Taking care of Customers Queries
- Preparing quotations and presentations for the potential clients
- Handling Inward and Outward movements of materials
- Maintaining and auditing Materials
- Assisting in Cross Sales
Education
S.S.C - undefined
Secondary High School
MumbaiDiploma - Digital Electronics
Mumbai University
MumbaiSkills
SAP
Personal Information
- Date of Birth: 07/17/88
- Gender: Male
- Marital Status: Single
Timeline
Customer Support - Installation and Support Team
Infiniti Retail LTD (Croma)
02.2024 - Current
Senior Executive
Onsite Electro Services Pvt. Ltd
03.2022 - 02.2024
Senior CRE (Customer Relationship Executive)
Maple Digital Technologies International PVT. Ltd
05.2019 - 03.2022
CRM, Zone Expert, Commercial
Reliance Retail Limited/Jio
01.2015 - 05.2019
CRM, Material Officer
Poona Elevators
08.2012 - 12.2014
S.S.C - undefined
Secondary High School
Diploma - Digital Electronics
Mumbai University
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