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I have more than 10 years solid working experience as a PA to MD, Reservations, Front Office Supervisor, Office Manager, Administration coming from a 5* Hotel group called "More Hotels"
My duties included booking tours, reservations, booking flights, accommodation, airport transfers, restaurants, typing letters, emails, Operating switchboard, Petty cash, Controlling stationery and office supplies, Managing hotel and staff on a daily basis and in the absence of GM.

I’ve worked for Bigfoot Express Freight, started at reception on a 4 month contract and promoted after my contract as a customer relations executive. I provide excellent customer service to top clients, monthly and weekly meetings to customers, weekly checks on services conducted
Inspect routine services conducted. Attend monthly/weekly meeting, Identify potential new product and services. Attend to AD-HOC tickets where required, Follow up on customer queries.

I am very inquisitive, loves a challenge a team player and a loyal worker. Im eager to learn and willing to work my way up and grow with the business.

I have transport of my own and a valid drivers license.

Available immediately.

Many thanks
Elriza Jantjies
076 861 1715

Experienced with managing booking systems and customer interactions. Utilizes problem-solving skills to address customer inquiries and streamline reservation processes. Knowledge of enhancing operational efficiency and fostering positive client relations.
History of working in self-directed and highly motivated fashion to meet and exceed customer expectations, solve problems and convert calls into paid reservations. Good data entry and reporting skills with highly accurate and detail-oriented nature.

Adept at enhancing customer experiences, I leveraged my reservation software knowledge and exceptional communication skills at Allways Tours And Travels to significantly improve service quality. My knack for problem-solving and passion for travel planning drove increased satisfaction, showcasing my ability to excel in dynamic environments and foster strong client relationships.

Friendly Reservation Officer with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 11 years of experience in Hospitality Industry.

Anand Dubey

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Reservation Executive

Reservation Exec

Education

Bachelor of Science - Computers

Bachelor of Science -

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Reservation Executive

Reservation Exec

Bachelor of Science - Computers

Bachelor of Science -

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