Anand Gupta

Customer Success Manager, and globally-oriented leader with more than 8 years of industry experience committed to setting the overall vision for the Account Management organization, focusing on leading a positive customer experience, and driving growth through gross renewals and net retention improvements. Specialized in driving Customer Success Outcomes such as increasing renewals, reducing churn, identifying upsell opportunities, and influencing increased life-time-value through higher product adoption and customer health scores. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to training, monitoring and morale-building abilities to enhance employee engagement and boost performance.