ANAND LOGANATHAN

As a Project Lead, I was responsible for leading a team of Software Engineers in the development of software applications, ensuring that all projects were completed on time and met Company Name’s quality standards. I developed a continuous improvement process that significantly increased software development efficiency and worked closely with my team to complete large-scale application development projects, such as transitioning from MSSQL to Oracle database. I regularly reported to the management team and maintained open communication with customers to ensure high-quality development and service delivery. I implemented program objectives, monitored goal progress, and consistently met deadlines for roll-outs, ensuring that all work produced by staff adhered to our quality standards. One of my notable achievements was leading a team in the successful delivery of an enhanced software solution for ATM monitoring, which increased customer satisfaction ratings by 25%.

• Successfully led a team of Software Engineers in application development projects.
• Developed a continuous improvement process, boosting efficiency.
• Completed major projects like MSSQL to Oracle database transition.
• Regularly communicated with customers to ensure quality service delivery.
• Implemented program objectives and consistently met project deadlines.
• Increased customer satisfaction by 25% with enhanced ATM monitoring software.
• Partnered with project team members to identify and quickly address problems.

As a Testing Engineer, I was responsible for ensuring the quality and functionality of ATM hardware modules. My role involved testing these modules thoroughly and identifying any issues that needed rectification. I reviewed, evaluated, and identified requirements for different modules, ensuring they met the necessary standards and specifications. Additionally, I provided crucial technical support to Field Engineers, assisting them in debugging and resolving issues at the ATM locations. My work required a keen eye for detail and a methodical approach to problem-solving, ensuring that the hardware modules operated smoothly and efficiently.

• Successfully tested and rectified issues in ATM hardware modules, enhancing system reliability.
• Reviewed and evaluated module requirements.
• Provided expert technical support to Field Engineers, reducing downtime and service disruptions.
• Identified and resolved complex issues, contributing to a 20% increase in operational efficiency.
• Collaborated with cross-functional teams to streamline testing processes and improve outcomes.
• Developed comprehensive testing protocols that improved defect detection rates by 30%.

My role involved diagnosing and rectifying issues within the hardware modules, ensuring that all components met the highest standards of quality and reliability. Additionally, I provided feedback and recommendations for improvements, contributing to continuously enhancing product quality.

• Successfully tested and validated over 100 ATM hardware modules, ensuring high performance and reliability.
• Identified and rectified critical hardware issues, reducing downtime by 30%.
• Collaborated with cross-functional teams to align testing processes with project requirements.

As an Engineer Trainee, I was responsible for preparing billing statements for patients, ensuring that the correct diagnostic coding was applied to each case. I communicated effectively with insurance providers to resolve any denied claims and promptly resubmitted them for processing. My role involved filing and updating patient information and medical records to maintain accuracy and confidentiality. Additionally, I reviewed patient diagnosis codes to verify their accuracy and completeness, ensuring compliance with industry standards and regulations.

• Resolved over 90% of denied claims by effectively communicating with insurance providers.
• Maintained an up-to-date and organized filing system for patient information and medical records.
• Achieved a 100% compliance rate in verifying patient diagnosis codes for accuracy and completeness.
• Streamlined the billing process, reducing the turnaround time for claim resubmissions by 20%

As an Examiner, I was responsible for meticulously collecting and tracking evidence to support various legal processes, ensuring all documentation was thorough and accurate. I maintained a comprehensive database of suspicious claims, which was crucial in identifying patterns and preventing fraudulent activities. My role involved preparing detailed reports for supervisors, offering insights and recommendations based on the evidence collected.

• Successfully collected and tracked evidence
• Maintained a database that reduced fraudulent claims by 30% annually.
• Collaborated with legal teams to resolve complex cases efficiently.
• Identified and reported the suspicious claims, preventing potential legal issues.