ANAND M

I look forward to an exciting and challenging career in an organization which has a competitive working environment, and which provides opportunity for mutual growth as well as incessant grooming of my techno-management skills.

Technically sophisticated with career spanning over 5+ years. Mainly focus on high quality deliverable to meet SLA's of the various applications on the production. Management of the ticketing system on the production environment and resolution of the tickets with different priorities with appropriate solutions. Responsible to lead the team diplomatically and managing all the site level escalations and providing appropriate solution. Responsible for Implementation of new automation projects and providing all IT related necessary support in network and hardware and software configuration. Excellent interpersonal communicator and focused on building strong client/customer relationships.

• Certificate of ILT Training Completion in HP products Notebook, Premium Notebook, Work Station
• Have Undergone “BROADBAND TECHNICIAN” Training in Tamil Nadu Skill Development Corporation (Government of Tamil Nadu) & Bharat Sanchar Nigam Limited (A Govt. of INDIA Enterprise).
• Have Undergone INPLANT Training in Bharat Sanchar Nigam Limited (BSNL), Nagercoil.

• Passport Number: R1502666
• Father's Name: A. Manoharan
• Mother's Name: M.KALA
• Date of Birth: 09/14/1992
• Nationality: Indian