Anand Prakash
Fincrime Analyst
New Delhi
Summary
Seasoned collaborator experienced and dynamic results-oriented Senior Analyst specializing in fraud prevention, risk mitigation, chargeback management, and KYC compliance. With a proven track record of implementing innovative strategies, leveraging advanced analytics, and collaborating cross-functionally to detect and deter fraudulent activities. Promoting exemplary skills in project management, Fraud pattern detection and chargeback and Risk profile validation for Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am dedicated to driving continuous improvement and delivering measurable results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Senior Analyst
Revolut India Technologies Pvt Ltd.
05.2023 - Current
- Minimized fraudulent claims by thoroughly reviewing transaction data and substantiating evidence provided by merchants or customers.
- Enhanced fraud detection by implementing advanced chargeback prevention strategies and tools for Visa and Mastercard.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Streamlined the dispute resolution process through effective communication with merchants, banks, and customers.
- Trained new team members on chargeback procedures, enhancing overall efficiency within the department.
- Managed a diverse portfolio of clients, ensuring optimal results by tailoring strategies to individual needs.
- Developed customized reports for senior management, highlighting areas of concern and recommending strategic improvements based on findings.
- Led team meetings focused on continuous improvement, fostering an environment of open dialogue and constructive feedback among team members.
- Developed training materials, including presentations, manuals, and interactive activities, tailored to the specific needs and learning objectives of trainees, ensuring alignment with organizational policies and industry standards.feedback among team members.
Senior Analyst
American Express
11.2022 - 05.2023
- Monitored and assessed the effectiveness of fraud prevention controls and systems, recommending enhancements and improvements to strengthen security measures and reduce fraud risk exposure.
- Investigate and analyze disputes related to fraud Disputes, unauthorized transactions, and identity theft across global markets.
- Developed and maintained risk management frameworks, policies, and procedures in alignment with industry best practices, regulatory requirements, and internal guidelines.
- Identified trends in fraudulent activity by analyzing large sets of financial data, enabling proactive measures to mitigate risks.
- Monitored and reviewed risk controls and mitigation measures to identify gaps and weaknesses, implementing enhancements and corrective actions as necessary.
- Conducted thorough investigations of suspicious transactions, minimizing financial losses for the company.
- Improved company risk management processes through continuous monitoring, detection, and reporting of fraudulent activities.
Quality Analyst(Investment Banking)
Incedo Inc.
06.2021 - 11.2022
- Analyzed data and feedback from quality assessments to identify trends, root causes of issues, and systemic problems, driving continuous improvement initiatives.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Conducting Root Cause Analysis(RCA) investigations to identify the underlying causes of problems and develop effective solutions for incident reports, customer feedback, and system logs.
- Developed comprehensive training materials for new hires, fostering a culture of knowledge sharing and continuous learning within the team.
- Evaluated vendor performance and analyses the Checks, wire, ACH and Terminations query from Fidelity.
- Developed and maintained quality metrics and performance indicators to measure key aspects of business operations, including customer satisfaction, accuracy, and timeliness..
Analyst
Barclays Global Service Centre
04.2019 - 04.2021
- Monitor and analyze customer transactions to detect and prevent fraudulent activity, investigate suspicious transactions and escalate issues to management as appropriate.
- Managing Ops Risk & Control for Barclays UK Retail Banking, Card Operation and Barclays International Merchant Services & Fraud Operation.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
Education
Graduation - Computer Science
04.2001 - 2018.04
Skills
Fraud Prevention and Detection
Hard Skills
Python
SQL
MS- Office
Thomson
Lexis -Nexis
Projects
Real-Time Fraud Monitoring System, 4 Weeks
Conducted a comprehensive assessment of existing fraud detection capabilities, including rule-based systems and anomaly detection algorithms, to identify gaps and opportunities for improvement.
Labelling studio Project, 6 Weeks
Led and managed a high-impact labelling studio project aimed to define project scope, objectives, and deliverables, ensuring alignment with business goals and client requirements.
Training and Resource Planning, 1 Weeks
Created Excel templates for training schedules and resource planning, allowing for efficient allocation of resources and optimization of training programs. Utilized Excels data validation and conditional formatting features to ensure accuracy and visibility.
Timeline
Senior Analyst - Revolut India Technologies Pvt Ltd.
05.2023 - Current
Senior Analyst - American Express
11.2022 - 05.2023
Quality Analyst(Investment Banking) - Incedo Inc.
06.2021 - 11.2022
Analyst - Barclays Global Service Centre
04.2019 - 04.2021
Dr. A. P. J. Abdul Kalam Technical University - Graduation, Computer Science
04.2001 - 2018.04
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