Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Santosh Kumar Panda

Santosh Kumar Panda

Mumbai

Summary

Results-driven Senior Analyst at Accenture with expertise in fraud prevention and data analysis. Proven track record in enhancing compliance frameworks and mitigating risks through effective control testing. Skilled in Power BI and strategic planning, demonstrating strong collaboration and problem-solving abilities to drive continuous improvement and achieve organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Analyst

Accenture
Mumbai
05.2024 - Current
  • Implemented comprehensive testing of internal controls to ensure regulatory compliance and policy adherence.
  • Developed detailed test plans and cases for control assessments, identifying risks and weaknesses.
  • Evaluated internal controls' effectiveness in mitigating risks while ensuring control objectives were met.
  • Collaborated with stakeholders to gather documentation and conduct walkthrough of key processes.
  • Analyzed control deficiencies, contributing to corrective actions and recommendations for improvement.
  • Prepared concise reports documenting test results, findings, and management recommendations.
  • Supported audit teams by providing proper documentation and evidence for control testing.
  • Contributed to continuous improvement of internal control frameworks and testing methodologies.
  • Performed data validation across large datasets to ensure accuracy, consistency, and completeness before reporting and analysis.
  • Conducted data reconciliation between source systems and internal reports to identify and resolve discrepancies.

Senior Fraud Prevention Representative

TTEC
12.2019 - 05.2024
  • Enhanced fraud detection by conducting thorough background checks and risk assessments of both new and existing customer profiles, resulting in decrease in fraudulent activities.
  • Utilized internal databases and third-party screening tools to verify customer information and prevent identity theft.
  • Collaborated with internal teams to update and refine profile screening protocols based on emerging fraud patterns, ensuring proactive fraud prevention measures.
  • Monitored and analyzed real-time payment transactions across various platforms to proactively identify and address suspicious activities.
  • Investigated and resolved fraudulent payment attempts using advanced fraud detection tools and techniques, reducing financial losses.
  • Worked in payment gateway team to implement preventive measures and minimize fraudulent chargebacks, enhancing overall security and reducing financial risk.
  • Tracked and reported on fraud trends, facilitating the development of new strategies to reduce payment fraud risks and aligning with industry best practices.
  • Ensured strict compliance with KYC regulations by validating customer identity documents, performing due diligence, and ensuring accurate data capture.
  • Conducted periodic reviews of customer accounts to maintain KYC standards, diligently flagging any discrepancies or potential fraud risks to minimize financial losses.
  • Collaborated with compliance teams to ensure adherence to KYC and Anti-Money Laundering (AML) policies, mitigating potential regulatory risks.
  • Led investigations into complex fraud cases, effectively coordinating with cross-functional teams, including legal, compliance, and operations, to efficiently resolve issues.
  • Provided comprehensive reports on fraud cases, outlining potential risks, investigative steps, and mitigation strategies, ensuring transparency and informed decision-making.

Associate Engineer

Powergrid
01.2017 - 12.2018
  • Served as Point of Contact among internal teams, vendors, and clients for project execution and updates.
  • Prepared Project Status Reports and Detailed Project Reports to track milestones, budgets, and timelines.
  • Coordinated vendor activities for duct laying, fibre blowing/pulling, and splicing, ensuring quality compliance.
  • Supervised installation and commissioning of GPON equipment, validating proper configuration and testing processes.
  • Conducted Acceptance Testing of cables and ensured prompt maintenance to prevent signal degradation.
  • Documented all changes, delays, and challenges to ensure compliance with project specifications.
  • Facilitated material planning and site readiness checks while providing support during audits and inspections.

FTTH Engineer

ZAPBYTES
05.2014 - 12.2016
  • Executed FTTH broadband installations across properties while ensuring compliance with quality standards.
  • Conducted audits to align operations with safety, quality, and regulatory guidelines.
  • Oversaw installation schedules, achieving deadlines without compromising environmental safety standards.
  • Resolved service requests quickly, delivering excellent customer service through effective troubleshooting.
  • Exhibited strong problem-solving skills by addressing on-site challenges and collaborating with teams.
  • Facilitated clear communication among internal teams, vendors, and users for optimal service delivery.
  • Played a crucial role in enhancing user experience through minimal downtime and efficient post-support.

Education

B.Tech/B.E. -

ORISSA ENGINEERING COLLEGE

Skills

  • Fraud prevention and detection
  • Data analysis and visualization
  • Business development and analysis
  • Project management
  • Power BI and MySQL
  • Marketing strategy development
  • Transaction monitoring
  • Strategic planning
  • Control testing and compliance
  • AML and KYC processes

Certification

  • Advanced MsExcel
  • PowerBi
  • MySQL

Languages

English, Hindi, Oriya

Timeline

Senior Analyst

Accenture
05.2024 - Current

Senior Fraud Prevention Representative

TTEC
12.2019 - 05.2024

Associate Engineer

Powergrid
01.2017 - 12.2018

FTTH Engineer

ZAPBYTES
05.2014 - 12.2016

B.Tech/B.E. -

ORISSA ENGINEERING COLLEGE

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Santosh Kumar Panda