Anand Prakash
Gurugram
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fastpaced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Senior Sales Consultant
Policybazaar.com
Gurugram
06.2021 - Current
- Greeted customers and provided prompt, courteous service
- Developed strong relationships with clients by providing exceptional customer service
- Developed strong customer relationships to encourage repeat business
- Collaborated with colleagues from other departments to resolve escalated customer issues.
- Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing.
- Built relationships with key clients through regular meetings and follow-up calls.
Lead Financial Analyst
Kalkine Solutions Pvt Ltd
Noida
03.2019 - 03.2020
- Developed and managed financial models for forecasting, budgeting, and analyzing business performance.
- Created detailed reports to present to senior management on the financial health of the company.
- Analyzed complex data sets to identify key insights into areas of improvement for profitability.
- Analyzed financial data to identify trends, patterns and strategies.
- Evaluated financial records for accuracy and conformance to regulations.
- Administered and maintained data to facilitate tracking and trending analysis.
- Created financial models to assess opportunities.
Education
Bachelor of Technology - Civil Engineering
JP Institute Of Engineering And Technology
Meerut, UP08-2016
12th - Science Education
MDBL Inter College
Kanpur, UP05-2011
10th - Science Education
MDBL Inter College
Kanpur, UP04-2009
Skills
- Customer Service Excellence
- Complaint Handling
- Customer Relationship Management (CRM)
- Complaint Resolution
- Can Worked Under Stressed Condition
- Quick Decision Making
- Point of Sale Systems
- Team Collaborations
- Outbound sales calling
- Business opportunity development
- Product and service knowledge
- Sales Presentations
Activity And Honors
- Reading Novels
- Learning New Things
Languages
Hindi
Proficient
C2
English
Advanced
C1
Hobbies
- Playing Cricket
- Listening Music
Timeline
Senior Sales Consultant
Policybazaar.com
06.2021 - Current
Lead Financial Analyst
Kalkine Solutions Pvt Ltd
03.2019 - 03.2020
Bachelor of Technology - Civil Engineering
JP Institute Of Engineering And Technology
12th - Science Education
MDBL Inter College
10th - Science Education
MDBL Inter College
Similar Profiles
Hitesh GathwalHitesh Gathwal
Financial Advisor at Policybazaar.comFinancial Advisor at Policybazaar.com
VINAY MSVINAY MS
Assistant Manager -Training & Quality at Policybazaar.comAssistant Manager -Training & Quality at Policybazaar.com
PEEYUSH PAWAN PRAHARAJPEEYUSH PAWAN PRAHARAJ
Customer Sales Advisor at Policybazaar.comCustomer Sales Advisor at Policybazaar.com
AKANKSHA KUSHAWAHAKANKSHA KUSHAWAH
Quality Product Analyst at Policybazaar.comQuality Product Analyst at Policybazaar.com
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture