Anandakrishnan Patchirajan

B2C – Asia Pacific, Middle East & Africa, Latin America

• IT Product manager for Global User Experience (UX/UI) program with Awareness, Intent, Shop and Buy as strategy, product roadmap, user stories and KPI metrics for 100+ markets.
• Managing $15M IMG Shop, Buy & Own Business with team size of 50+ globally for Asia Pacific, Middle East & Africa, Latin America regions on Adobe AEM, Google Cloud, PCF platforms.
• Led cross-functional teams to deliver high-quality products on time and within budget constraints.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Launched successful digital marketing campaigns that achieved goals for increased website traffic.
• Reduced production costs through strategic supplier negotiations and process improvements.
• Improved UX using IT measures by 25% through increased user feedback collection, synthesis of solutions, and more frequent iteration to customer needs
• Implemented Agile ideation plan and implementing 30% more ideas from users than historical best.
• Overall led the IT project team for cost savings of $1.35M.
• Accomplished and sustained the health of portfolio with 95% SLA adherence, financials within the budget, review of key metrics and implementation of project / process improvements.
• Improvised the IT security and controls, set various standards and Standard Operating Procedures, Ford IT's architecture standards and Ford IT processes, tools and methodologies.
• Maintained positive vendor relations to build strong partnerships.
• Team Building & Mentoring: Successful in developing teams by giving right directions, resolving conflicts, appreciating contributions, making decisions as per Organization policy.

Portfolios handled : Finance, HR/OGC, IT, Business Systems, Product Development

• IT Solution Architect for 250+ projects and led Asia-pacific regional implementations, alongside provided cost/effort estimation for more than 150+ projects.
• Re-architected and delivered Global application platform for more than 80+ markets.
• Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
• Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
• Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
• Provided expert guidance on technology trends, ensuring that the company remained at the forefront of industry advancements.
• Boosted team expertise through continuous training initiatives, fostering a culture of collaboration and knowledge sharing among colleagues.

• Contributed to a dynamic team environment by providing technical expertise in application development and problem-solving skills.
• Involved in the development of various order management modules, multiple applications
• Managed all the Post-Launch production support activities and end user trainings
• Demonstrated functional and technical excellence by delivering use cases on time
• Handled Re-engineering & Standardization of Business practices as required
• Conducted regular code reviews, promoting adherence to established coding standards across the team.
• Maintained up-to-date documentation, ensuring efficient knowledge transfer among team members and stakeholders.
• Mentored junior developers, fostering professional growth and improving overall team productivity.
• Received customer appreciations and recognition awards from supervisors.

• Enhanced user experience with intuitive interface design and responsive web applications.
• Involved in the development of FIFA.com newsletter, JSPs/DAOs/SQL Queries, various data manipulation activities with Oracle8i, data intensive sections, bug fixing and support.
• Developed scalable and maintainable code, ensuring long-term stability of the software.
• Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
• Proactively identified security vulnerabilities in application code, implementing necessary measures to mitigate risks.