Summary
Overview
Work History
Education
Skills
Projects Testing Handled
Accomplishments
Rewards Recognition
Certification
Languages
References
Personal Information
Disclaimer
Timeline
Generic

G ANANDAKUMAR

Chennai

Summary

Results-driven professional with a proven track record in the Real Estate and Banking sectors, excelling in Fund Transfers, Investigations, SWIFT Payments, ERP, Compliance, and Banking Analysis. Demonstrated expertise in enhancing organizational performance through strategic sales initiatives and effective CRM management. Aiming to leverage skills in Procurement and compliance to contribute to a dynamic organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Business Analyst

Urbanrise
Chennai
06.2022 - Current
  • Analyze existing systems and processes, and recommend improvements.
  • Gathered feedback from end users regarding usability issues related to applications or systems.
  • Worked effectively in team environments to make the workplace more productive.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with internal and external stakeholders to develop and implement solutions.
  • Gathered and defined business requirements from the stakeholders.
  • Conducted business process analysis and wrote detailed business process documents.
  • Provided technical and functional support for the ERP system, including troubleshooting and resolving user issues.
  • Collaborated with stakeholders to identify opportunities for process improvements, utilizing the ERP system.
  • Provided training and support to users on the ERP system to ensure proper use.
  • Uploading the project inventory for the respective projects.
  • Implemented a digital booking form for the sales team to maintain an updated track of unit sales.
  • Implemented triggering of statements of accounts in bulk at the project level.
  • Implementing a process log mail for the sales invoices that are generated for the particular milestone.
  • Implemented the automatic sending of payment reminder letters to customers on a monthly basis.
  • Implemented the agreement approval process from the system.
  • Implemented auto-settlement process.

Inter Rep Client Processing

BNY Mellon India Operations
Chennai
10.2019 - 06.2022
  • Played a vital role in the migration of RMB process from Oriskany to Chennai
  • SME of Reimbursement process
  • Honor reimbursement claims of the negotiating bank on the LC instruction received based on the authorization & amendments of the issuing bank and make payments
  • Handle Authorization, amendment & claim messages (MT 740, MT747 & MT742) and also other swift messages related to LC’s
  • Manage all investigation queries received from I/B & N/B effectively
  • Doing Checker / Verifier role in USD Trade finance
  • Support the team members in Cross training with Payments
  • Acts as a Backup for Team Lead

Analyst

Hexaware BPS Technology
06.2018 - 09.2019
  • Worked on a pilot project of Citibank US
  • Handled a sub group of nine members and authorizing the queries handled by them
  • Have been the core participant in the team
  • Handled Fund Transfer Payment Investigation queries
  • (USD currency)
  • Preparing daily reports of the sub group for the review meeting
  • Handled various queues (in terms of case urgency, fraud payments), escalation mails in USD investigations
  • Doing Checker / Verifier role for USD investigations
  • Received appreciation from client post training period & during go-live period of the process

Senior Executive

Tata Consultancy Services
07.2008 - 12.2012
  • Worked in a pilot project of Citibank Kenya
  • Handled the day to day activates of Citibank Kenya
  • Handled both local currency (KES) payments and foreign currency payments (USD, EUR, GBP, etc.,) for Citibank Kenya
  • Handled the swift messages and RCX (Regional Common Exchange) messages spooling from the Flexcube to an imaging system called as Orbiflow
  • Handled of Fund Transfer Investigation queries
  • Cross trained for Citibank Morocco in Account Services and handled their Account opening and Closure & Standing Instructions
  • End to end Front-end testing for the Flexcube, Orbiflow and also Business Objects which were used daily for processing of the payments
  • Proficiency in conducting Functional Testing and Regression Testing for web based and Front-End Testing
  • Been the core participant of all the testing which was carried out
  • Initiated couple of process improvements which were benefited in the process

Education

M.A. - Economics

The New College
Chennai, Tamilnadu
01.2008

B.Com -

Loyola College
Chennai, Tamilnadu
01.2006

HSLC & SSLC -

Santhome Higher Secondary School
Chennai, Tamilnadu

Diploma in Computer Automation (DCA) -

CSC
Chennai

Program in English Fluency Development & Etiquette Training -

Speak Easy

Professional Scrum Master Certificate -

Skills

  • ERP system support
  • Business process analysis
  • Client Relationship Management
  • Institutional Sales
  • MIS documentation
  • Strategy Planning and Leadership
  • Channel Management
  • Learning and Development
  • Banking
  • Compliance

Projects Testing Handled

  • Was part of the implementation team for Flexcube version change from the older version of Flexcube 4.3 to Flexcube 4.12 which was used.
  • Handled UAT and production testing of Flexcube 4.12 version and its issues rose during the time of migration and after going live.
  • Involved in UAT testing for OFAC enhancement in Flexcube 4.12.
  • Involved in the OFAC live testing in Flexcube for Kenya which was carried out around all SSA (Sub Sahara African) cluster.
  • Involved in Orbiflow database centre change testing from LDN (London Database Network) to FDC (Frankfurt Database Centre).
  • Involved in Orbiflow version change from VB based application to dot net application.
  • Involved in testing of version change of Business Objects from BO6.5 to BOXI R3.
  • Involved in testing of applications and reports in the BOXI which are used by country specific.
  • Handled front end testing for BOXI version change from wintel to UNIX platform.
  • Handled testing of uploading and spooling a particular RCX message (Country specific) from BOXI to Orbiflow application.
  • Created new reports from BOXI for Citibank Kenya which is used for monthly client billing purpose.

Accomplishments

  • Was an active member of the Rotaract Club of Loyola College from 2003-2006.
  • Successfully completed a community service in the neighborhood development program of the Loyola College.
  • Represented the B.Com department basketball team of Loyola College.
  • Was the Basketball captain for the TCS department team and won the championship in the sports Event conducted in 2011.
  • Donated blood for nine times till date.

Rewards Recognition

  • Was awarded the STAR PERFORMER for the 3rd Quarter of 2018 in Hexaware.
  • Received appreciation for active participation & appointed Team Captain for Cultural activity in Hexaware.
  • Was awarded the STAR of the Month for April 2009 in TCS.
  • Was awarded the Team of the Quarter for 2008 IV quartering in TCS.
  • Was awarded the Customer appreciation award for June 2009 in TCS.
  • Was awarded the Customer appreciation award for Nov 2009 in TCS.
  • Received appreciation certification for active participation in other fun and Sports activities in TCS.
  • Received appreciation from Relationship Manager of Citibank Kenya for my involvement and support in the work for 2011 & 2012 in TCS.

Certification

  • Professional SCRUM Master Certification - July 2024

Languages

Tamil
First Language
English
Proficient (C2)
C2

References

References available upon request.

Personal Information

  • Date of Birth: 06/13/86
  • Marital Status: Married

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Timeline

Business Analyst

Urbanrise
06.2022 - Current

Inter Rep Client Processing

BNY Mellon India Operations
10.2019 - 06.2022

Analyst

Hexaware BPS Technology
06.2018 - 09.2019

Senior Executive

Tata Consultancy Services
07.2008 - 12.2012

M.A. - Economics

The New College

B.Com -

Loyola College

HSLC & SSLC -

Santhome Higher Secondary School

Diploma in Computer Automation (DCA) -

CSC

Program in English Fluency Development & Etiquette Training -

Speak Easy

Professional Scrum Master Certificate -

G ANANDAKUMAR