ANANDHAN RAJENDRAN
CHENNAI
Summary
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
14
14
years of professional experience
Work History
EMERGENCY RESPONSIVE OFFICER
EMRI GREEN HEALTH SERVICES
CHENNAI
04.2012 - Current
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Supervisor of Operations
KAFEX FOODS AND BEVERAGES
CHENNAI
03.2010 - 03.2011
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Bachelor of Arts -
Dhanraj Baid Jain Collage
Chennai06.2010
High School Diploma -
Govt. Hr.Sec.School
CHENNAI03.2007
Skills
- Customer Service Management
- Escalation Management
- People Management
- Sorting out customer needs
- Team Leadership and Management
- Operations analysis and Profitability
- Merchandising /product presentation
- Sales training and team building
- Recruiting and staffing initiatives
KEY SKILLS
- Motivating, Mentoring, Monitoring for the people management.
- Training subordinates to achieve Targets.
- Experience and proficiency in accounting operations, including budget projections and allocations.
- Excellent interpersonal skills and the ability to maintain a positive attitude in high-stress situations.
COMPUTER KNOWLEDGE
DCA ( Diploma in Computer Application )
MS.OFFICE
ADDRESS
Door No. 22/8
AL mudaliyar 1st street,
Nehru nagar,
Check post,
Velachery, Chennai.42
DECLARATION
I, Anandhan.R hereby confirm that the informations given above is true to the best of my knowledge.
PLACE
: SIGNATURE
DATE
: ANANDHAN
Timeline
EMERGENCY RESPONSIVE OFFICER
EMRI GREEN HEALTH SERVICES
04.2012 - Current
Supervisor of Operations
KAFEX FOODS AND BEVERAGES
03.2010 - 03.2011
Bachelor of Arts -
Dhanraj Baid Jain Collage
High School Diploma -
Govt. Hr.Sec.School
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