A Senior Associate Consultant who excels in maintaining business operations and safeguarding critical systems and networks from evolving cyber threats, collaboration with cross-functional teams.
Leveraging a solid foundation in cybersecurity, effectively identify, monitor, analyze, and respond to security incidents to ensure the integrity and availability of infrastructure assets.
Overview
6
6
years of professional experience
Work History
Senior Associate Consultant
Infosys Pvt Ltd (Siemens Gamesa Renewable Energy Ltd)
Bengaluru
04.2023 - Current
Played a key role in incident response activities, swiftly mitigating security incidents (P1, P2, P3, and P4) and providing post-incident reports such as standard operating procedures (SOP), root cause analysis (RCA), and KB articles for continuous improvement.
Successfully configured and managed firewall solutions, implementing rule-based access control, NAT, VPNs, and routes, resulting in enhanced network security.
Streamlined Zscaler policies for Internet and private access to align with business needs, achieving a balance between security and user productivity, and reducing false positives by 25%.
Worked with Zscaler IPsec/GRE tunnels, hosted PAC files, and other traffic forwarding methods.
Experience in analyzing network traffic, log data, and other artifacts to identify and respond to security incidents.
Worked with the deployment of new FortiGate devices (for site-to-site VPN setup and SD-WAN setup). Led a company-wide FortiGate firmware upgrade to mitigate vulnerabilities.
Played a major role in migration activities. Worked closely with customer and vendor support to resolve problems.
Played a significant part in collaborating with the change management team to implement and oversee changes to IT infrastructure and services using ServiceNow’s change management functionality.
Senior Network Security Engineer
Movate Pvt Ltd (Palo Alto TAC Engineer)
Chennai
05.2021 - 03.2023
Troubleshooting all service-level cases, and also handling NAM and EMEA cases. Handling Escalation Cases.
Providing root cause analysis of any issue with proper log analysis and research, finding the bug, and reporting it to the Tier-3 engineers.
Providing extensive log analysis with tools such as Shorts and Pants, which are Linux-based. Experience in JIRA bug filing.
Making sure to achieve optimum customer satisfaction, with maximum knowledge transfer, and ensuring network safety and security.
FTTx Network Planning Engineer
Veremax (Reliance JIO Fibre)
Chennai
10.2020 - 05.2021
Planning and designing of fiber connectivity for GPON FTTx.
Optical distribution network to provide service to customers.
FTTx design activities in AutoCAD, inventory updates, and deviation activities in GIS and NE.
FTTx BOM and BOQ preparations.
End-to-end site readiness for OLT integration.
Assistance and regular maintenance of fiber operations and installations.
I have experience in fiber optic sensing and monitoring, and I am familiar with splicing and testing equipment such as OTDR, LS/PM, CD, and PMD testing.
Customer Support Executive
Lifeline Solutions (YUPPTV International voice)
Chennai
03.2019 - 08.2020
Provided customer data maintenance and solutions.
Effectively executed sales pitch with innovative sales presentations.
Assisted customers with resolving technical issues.
Education
B.E - Electrical, Electronics And Communications Engineering
Panimalar Institute Of Technology
Chennai, India
04-2019
Higher Secondary - PCM Biology
Christuraja Matriculation Higher Secondary School
Marthandam
05-2015
High School -
Christuraja Matriculation Higher Secondary School
Marthandam
05-2013
Skills
Firewall - Palo Alto, FortiGate, Check Point, Cisco FTD, and Cisco ASA Zscaler VPN - Zscaler Private Access, Zscaler Internet Access, and Zscaler Client Connector
Firewall management tools include Panorama, FortiManager, FortiAnalyzer, Smart Console, Firepower Management Centre (FMC), and Adaptive Security Device Manager (ASDM)
ITSM tool - ServiceNow (Change Management, Problem Management, Service Requests, Incidents, and KB articles), Salesforce
Other tools include Wireshark, SolarWinds
CCNA technical knowledge
Languages
Tamil
First Language
English
Elementary (A2)
A2
Malayalam
Elementary (A2)
A2
Hindi
Beginner
A1
Timeline
Senior Associate Consultant
Infosys Pvt Ltd (Siemens Gamesa Renewable Energy Ltd)
04.2023 - Current
Senior Network Security Engineer
Movate Pvt Ltd (Palo Alto TAC Engineer)
05.2021 - 03.2023
FTTx Network Planning Engineer
Veremax (Reliance JIO Fibre)
10.2020 - 05.2021
Customer Support Executive
Lifeline Solutions (YUPPTV International voice)
03.2019 - 08.2020
B.E - Electrical, Electronics And Communications Engineering
Senior Associate Consultant at INFOSYS PVT LTD, CLIENTS- Siemens Gamesa and Siemens EnergySenior Associate Consultant at INFOSYS PVT LTD, CLIENTS- Siemens Gamesa and Siemens Energy