Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ANANDKUMAR J

CHENNAI

Summary

Skilled professional well-versed in workshop operations and team leadership. Proactive and quality-focused with a solid history of improving team output while meeting budget and time demands.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Workshop Manager

SBM TVS
CHENNAI
01.2020 - 07.2024
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Maintained records of all customer interactions and transactions.
  • Resolved customer complaints quickly and effectively.
  • Developed and maintained relationships with customers, vendors, and suppliers.

Service Advisor

SBM TVS
CHENNAI
07.2016 - 12.2019
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Upsold additional products or services when appropriate.
  • Participated in ongoing training activities related to automotive technology advancements.
  • Maintained a safe, clean and organized floor environment.

Education

Bachelor of Science - Chemistry

Dr Ambedkar Govt Arts And Science College
Vyasarpadi
06-2016

High School Diploma -

DON BOSCO HIGHER SECONDARY SCHOOL
PERAMBUR
05-2013

Skills

  • Customer Service
  • Self-Directed
  • Training & Development
  • Vehicle Inspection
  • Power Tools Operation
  • Service Quality Management
  • Workplace Safety
  • Staff Supervision
  • Work Planning and Prioritization

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Certification

  • works manager training - TVSM
  • EV product training - TVSM
  • 1S & 2S training

Timeline

Workshop Manager

SBM TVS
01.2020 - 07.2024

Service Advisor

SBM TVS
07.2016 - 12.2019

Bachelor of Science - Chemistry

Dr Ambedkar Govt Arts And Science College

High School Diploma -

DON BOSCO HIGHER SECONDARY SCHOOL

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ANANDKUMAR J