Anand Kumar Singh
Pune
Summary
Seasoned Automobile Sales Representative with background in both new and pre-owned vehicle sales. Strengths include exceptional product knowledge, customer relationship management and negotiation skills. Demonstrated ability to exceed sales goals and improve customer satisfaction levels by providing tailored advice and solutions based on individual client needs. Solid track record in maximizing dealership profits through effective inventory management and strategic pricing.
Overview
10
10
years of professional experience
Work History
Sales Associate
CARS24 PVT LTD
Pune
2018.08 - Current
- Developed and implemented sales strategies to increase customer base.
- Conducted market research to identify key trends in the car industry.
- Demonstrated strong knowledge of cars, features and benefits to customers.
- Provided exceptional customer service to ensure repeat business.
- Negotiated with customers on price, financing and trade-ins.
- Assisted customers in selecting a vehicle by taking them on test drives.
- Maintained accurate records of all sales transactions and paperwork.
- Created monthly reports detailing sales figures and performance metrics.
- Organized promotional events such as open houses and car shows.
- Followed up with customers after purchase for feedback and referrals.
- Advised management on changes needed to improve dealership operations.
- Resolved customer complaints professionally and efficiently.
- Ensured compliance with all local laws regarding car sales activities.
- Attended training seminars and workshops related to automotive sales techniques.
- Maintained strong product knowledge of vehicles available at the dealership.
- Maintained vehicle selection, pricing and specials on website and social media.
Sales Associate
S A ENTERPRISES
Pune
2014.04 - 2018.07
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Education
Some College (No Degree) -
BHU
VARANASISkills
- Retail loss prevention
- Promotional support
- Product Sales
- Client Account Management
- Upselling
- Payment Processing
- Sales Strategies
- Building rapport
- Aftermarket products
- Demonstrating Vehicle Features
- Financial understanding
- Consultative techniques
- Calculating Prices
- Vehicle auctions
- Documentation And Reporting
- Upselling strategies
- Contract Negotiation
- Explaining Service Options
- Goal Setting
- Warranty requirements
Languages
Hindi
Native language
English
Upper Intermediate (B2)
B2
Timeline
Sales Associate
CARS24 PVT LTD
2018.08 - Current
Sales Associate
S A ENTERPRISES
2014.04 - 2018.07
Some College (No Degree) -
BHU
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