Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anandmai

Anandmai

New Delhi

Summary

Results-oriented Project Manager (Non-Tech/Semi-Tech) with over 16 years of experience in business analysis, end-to-end project execution, customer relationship management, and stakeholder engagement. Adept at leading cross-functional teams, optimizing processes, and driving sustained revenue growth. Proven expertise in commercial operations, requirement gathering, financial planning, and contract lifecycle management. Known for strong leadership in team training, process standardization, and implementing digital transformation initiatives across diverse business environments.

Overview

17
17
years of professional experience

Work History

Senior Manager

Vouchagram (GyFTR)
07.2024 - Current
  • Leading client servicing, requirement gathering, and project execution for key accounts.
  • Managing API integrations, commercial negotiations, and revenue growth strategies.
  • Spearheading business development (50%) and client servicing (50%).
  • Strengthening client relationships through strategic engagement and solution-driven approaches.

Project Manager

Easyrewardz
02.2023 - 08.2023
  • Led sprint planning and implementation for retail & corporate projects.
  • Conducted stakeholder training and aligned internal teams for seamless execution.
  • Successfully completed a complex reporting project ahead of schedule.

Senior Functional Consultant

SirionLabs
03.2022 - 01.2023
  • Managed financial module implementation and client onboarding.
  • Conducted POCs, demos, and requirement analysis for enterprise clients.
  • Completed POC and client onboarding within six months.

Assistant Manager – Operations & Transition

Genpact
04.2021 - 02.2022
  • Resolved contract issues and streamlined sales-to-billing processes.
  • Developed MIS reports and analyzed customer behavior for portfolio optimization.

Assistant Manager – Project Management

IBM
05.2014 - 04.2021
  • Led multi-industry projects (Thames Water, BG/Shell, Barclays) across India & UK.
  • Managed pre-sales, contract loading, revenue forecasting, and financial analysis.
  • Conducted training programs on project methodologies and stakeholder management.

Deputy Manager – Service Delivery & Project Management

ACL Mobile
01.2010 - 12.2013
  • Managed IT project planning, risk assessment, and change management.
  • Optimized resource allocation for cost-effectiveness and quality assurance.

Circle Coordinator

HDFC Bank
02.2008 - 12.2009
  • Monitored performance KPIs, resource allocation, and stakeholder engagement.

Education

MBA - Operations

Sikkim Manipal University
Noida
01.2014

GNIIT Software-Track -

NIIT South Extension
New Delhi
01.2009

B.Com -

Patna University
Patna
01.2007

Skills

  • JIRA
  • MS Project
  • Confluence
  • Excel (Advanced)
  • Power BI
  • Salesforce
  • SAP
  • Oracle
  • API Integration
  • Process Automation

Timeline

Senior Manager

Vouchagram (GyFTR)
07.2024 - Current

Project Manager

Easyrewardz
02.2023 - 08.2023

Senior Functional Consultant

SirionLabs
03.2022 - 01.2023

Assistant Manager – Operations & Transition

Genpact
04.2021 - 02.2022

Assistant Manager – Project Management

IBM
05.2014 - 04.2021

Deputy Manager – Service Delivery & Project Management

ACL Mobile
01.2010 - 12.2013

Circle Coordinator

HDFC Bank
02.2008 - 12.2009

MBA - Operations

Sikkim Manipal University

GNIIT Software-Track -

NIIT South Extension

B.Com -

Patna University
Anandmai