Anandmai
New Delhi
Summary
Results-oriented Project Manager (Non-Tech/Semi-Tech) with over 16 years of experience in business analysis, end-to-end project execution, customer relationship management, and stakeholder engagement. Adept at leading cross-functional teams, optimizing processes, and driving sustained revenue growth. Proven expertise in commercial operations, requirement gathering, financial planning, and contract lifecycle management. Known for strong leadership in team training, process standardization, and implementing digital transformation initiatives across diverse business environments.
Overview
17
17
years of professional experience
Work History
Senior Manager
Vouchagram (GyFTR)
07.2024 - Current
- Leading client servicing, requirement gathering, and project execution for key accounts.
- Managing API integrations, commercial negotiations, and revenue growth strategies.
- Spearheading business development (50%) and client servicing (50%).
- Strengthening client relationships through strategic engagement and solution-driven approaches.
Project Manager
Easyrewardz
02.2023 - 08.2023
- Led sprint planning and implementation for retail & corporate projects.
- Conducted stakeholder training and aligned internal teams for seamless execution.
- Successfully completed a complex reporting project ahead of schedule.
Senior Functional Consultant
SirionLabs
03.2022 - 01.2023
- Managed financial module implementation and client onboarding.
- Conducted POCs, demos, and requirement analysis for enterprise clients.
- Completed POC and client onboarding within six months.
Assistant Manager – Operations & Transition
Genpact
04.2021 - 02.2022
- Resolved contract issues and streamlined sales-to-billing processes.
- Developed MIS reports and analyzed customer behavior for portfolio optimization.
Assistant Manager – Project Management
IBM
05.2014 - 04.2021
- Led multi-industry projects (Thames Water, BG/Shell, Barclays) across India & UK.
- Managed pre-sales, contract loading, revenue forecasting, and financial analysis.
- Conducted training programs on project methodologies and stakeholder management.
Deputy Manager – Service Delivery & Project Management
ACL Mobile
01.2010 - 12.2013
- Managed IT project planning, risk assessment, and change management.
- Optimized resource allocation for cost-effectiveness and quality assurance.
Circle Coordinator
HDFC Bank
02.2008 - 12.2009
- Monitored performance KPIs, resource allocation, and stakeholder engagement.
Education
MBA - Operations
Sikkim Manipal University
Noida01.2014
GNIIT Software-Track -
NIIT South Extension
New Delhi01.2009
B.Com -
Patna University
Patna01.2007
Skills
- JIRA
- MS Project
- Confluence
- Excel (Advanced)
- Power BI
- Salesforce
- SAP
- Oracle
- API Integration
- Process Automation
Timeline
Senior Manager
Vouchagram (GyFTR)
07.2024 - Current
Project Manager
Easyrewardz
02.2023 - 08.2023
Senior Functional Consultant
SirionLabs
03.2022 - 01.2023
Assistant Manager – Operations & Transition
Genpact
04.2021 - 02.2022
Assistant Manager – Project Management
IBM
05.2014 - 04.2021
Deputy Manager – Service Delivery & Project Management
ACL Mobile
01.2010 - 12.2013
Circle Coordinator
HDFC Bank
02.2008 - 12.2009
MBA - Operations
Sikkim Manipal University
GNIIT Software-Track -
NIIT South Extension
B.Com -
Patna University
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