AnanthaLakshmi K (Anu)

Business Partnership:

• HR Lead supporting North America – Silicon Valley Business (PayPal and Visa), which contributes to 30% of revenue, up to ~800+ associates across global locations.
• Effectively contributing to the business bottom line through organization redesign - Span Efficiency, Pyramid, and Cost optimization.
• Handling the critical, demanding growth trajectory of business through effective hiring conversion strategy, reviewing hire quality, aligning with organization career architecture.
• Build fungible resource pools in partnership with Talent Central and Learning & Development teams to support the business during surges in demand and ramp downs.
• Attrition & Retention - Achieved 25% of growth and retained over 45+ talents through collaborative efforts, including proactive retention strategies for 50% of cases.

Strategic Projects and Initiatives:

• Core member of designing and automation of talent management process for the organization
• HR Chatbot across the organization
• Yearly policy review and renewal in alignment with market research
• Implemented and owned - 'Optimus - People Best Manager Program'.
• Envisioned and owned 'People Communications Strategy'.
• Currently implementing 'Succession Planning' across organization.

Employee Engagement and Driving Culture:

• Strengthen employee engagement through timely Pulse Check, FGDs, and provide necessary resolution in partnership with business
• Partnering in NEON and BU Induction, Pulse check through HR Chat bot every 30, 90, 180, and evolve continuous improvement to the HR and Business process
• Managed R&R budget and continued to promote the culture of recognition through automated 'Thanks' Platform at all career levels
• Driving digital culture in partnership with the innovation committee and encouraging participation for Ideothon and Innovation programs, and Digital Disruptors
• Redesigned the performance appraisal process, leading to enhanced performance review quality
• Coaching managers and driving calibrated outcome
• Successfully identify and develop HIPO through the 'accelerator (stretched goals, leadership visibility, visibility on business) program'.
• Succession Planning for 100% of the critical leadership team.
• Partner with Engineering and L&D to drive self-learning, technical and development trainings, workshops, mentorship, and prepare employees for advanced roles that align with Org needs, resulting in 84% active learners.
• Enhanced communication channels leading to employees speaking up without fear of retaliation.
• Resolve employee grievances in a fair, impartial, and timely manner, and take appropriate actions.
• Strong understanding of POSH, grievance committee, ethics committee, and partnered on several sensitive investigations.

• Providing HR support to a BU of 400+ employees in Bangalore, with 60% in captive location.
• Accountable for execution of HR programs and processes across multiple entities, including onboarding formalities, training and development, performance management, grievance redressal, exit interview, etc.
• Focus, strategize, and ensure execution of the employee connect framework.
• Implementation of all employee engagement activities for BU, Location level, and Org level.
• Managing MIS for the BU - Monthly dashboards, attrition reports, analyzing reports, and presenting for leadership reviews.
• Owned and implemented the 'HR New Joiner framework' as a special project.
• Regular connects with BU Head, DU head, and ADMs to achieve business goals.

• Dual role - onboarding SPOC and HRBP.
• As the onboarding SPOC, I managed the end-to-end onboarding process for new joiners at the Bangalore location.
• HRBP for 100 employees, including Delivery, Finance, IT, and Marketing team.

• Handled employee relations of 1,000 employees.
• Developed and implemented HR strategies for assigned BU/client, including performance management, employee relations, policies and procedures, operational activities, and succession planning.

• Recruitment operations: Handled offer management, post-offer process, and new hire induction process.
• Maintained Offer tracker and provided weekly and monthly reports.
• Offer rollout and releasing of offer letters within timeline.
• Ensure on approvals from CDO on salary fitment.
• Follow-up and ensure candidate joins on committed timeline, clarifying candidate queries.
• Kept business informed about candidate status.

• Handled end-to-end recruitments for junior and senior profiles, conducted walk-ins, managed MIS.
• Responsible for employee database creation. Maintain timesheets for consultants, external, and internal employees for processing payroll.
• Handled joining and exit formalities.
• Conducted a fun hour for employees.