ANANTHU G K
KOTTAYAM
Summary
Resourceful Senior Branch Relationship Officer known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, financial advising, and risk assessment. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and branch operations. Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
SENIOR BRANCH RELATIONSHIP OFFICER
QUESS CORP LIMITED
KOTTAYAM
04.2019 - Current
- Maintained an up-to-date understanding of changes in banking laws and regulations as they relate to consumer lending practices.
- Assisted in resolving customer complaints quickly and efficiently.
- Developed and implemented strategies to improve customer service, increase sales, and grow the branch's market share.
- Recruited qualified candidates for open positions within the branch network.
- Managed the day-to-day operations of the branch including staffing decisions, scheduling shifts, approving time off requests.
BRANCH RELATIONSHIP OFFICER
AXIS SECURITIES
KOTTAYAM
09.2016 - 03.2019
- Reviewed credit information obtained from credit bureaus to determine approval of loans or lines of credit.
- Developed and maintained relationships with existing and potential clients through regular follow-up visits and calls.
- Provided excellent customer service to all customers and ensured their satisfaction.
Education
SECONDARY EDUCATION
SVGVP SECONDARY SCHOOL
NORTH KILIROOR THIRUVARPPU KOTTAYAM HIGHER SECONDARY
MAHARAJAS PRIVATE COLLEGE
MAHARAJAS PRIVATE COLLEGE KOTTAYAMBachelor of Arts -
ISBM UNIVERSITY
ISBM PRIVATE UNIVERSITYSkills
- Time management
- Customer service
- Relationship building
- Sales strategy
- Product knowledge
- Issue resolution
- Qualifying customers
Accomplishments
- CERTIFICATE OF APPRECIATION FOUR YOUR OUTSATANDING PERFORMANCE IN MARCH - 2024
- CERTIFICATE APPRECIATION OF BAJAJ FINSERV MARCH - 2024
Timeline
SENIOR BRANCH RELATIONSHIP OFFICER
QUESS CORP LIMITED
04.2019 - Current
BRANCH RELATIONSHIP OFFICER
AXIS SECURITIES
09.2016 - 03.2019
SECONDARY EDUCATION
SVGVP SECONDARY SCHOOL
HIGHER SECONDARY
MAHARAJAS PRIVATE COLLEGE
Bachelor of Arts -
ISBM UNIVERSITY
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