Nikhil Kumar
Delhi
Summary
Strategic relationship builder with strong lead generation and acquisition experience. Leverages deep understanding of market needs to reach targets. Adept at planning and project management. Driven individual with sales and customer service experience. Retains relationships through genuine and consistent engagement. Harnesses active listening and consultation to meet stakeholder needs.
Overview
5
5
years of professional experience
4
4
Languages
Work History
Senior Branch Relationship Officer
AU SMALL FINANCE BANK
02.2023 - 04.2024
- Assisted sales team with cold calling and following up on leads.
- Maintained a high standard of ethics and conduct for sound banking operations and business success.
- Set up new client accounts and updated Salesforce files with precision.
Manager of Business Development and Sales
INDUSIND BANK LTD
09.2023 - 02.2024
- Surpassed sales and customer service targets, consistently exceeding established KPIs.
- Produced detailed monthly and yearly financial reports for senior management.
- Developed business plans to establish revenue and growth.
Sales Executive
AXIS BANK LTD
02.2021 - 09.2022
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
Sales Executive
MAXIMUM FACILITY SERVICE PRIVATE LIMITED
11.2018 - 02.2021
- Generated valuable new business through proactive networking and lead conversion.
Education
Master of commerce -
Punjab University , Chandigarh
Bachelor of commerce -
Punjab University , Chandigarh
Skills
Research and analysisundefined
Languages
English
First language
English
Beginner
A1
Hindi
Beginner
A1
Punjabi
Beginner
A1
Timeline
Manager of Business Development and Sales
INDUSIND BANK LTD
09.2023 - 02.2024
Senior Branch Relationship Officer
AU SMALL FINANCE BANK
02.2023 - 04.2024
Sales Executive
AXIS BANK LTD
02.2021 - 09.2022
Sales Executive
MAXIMUM FACILITY SERVICE PRIVATE LIMITED
11.2018 - 02.2021
Master of commerce -
Punjab University , Chandigarh
Bachelor of commerce -
Punjab University , Chandigarh
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